Cloakroom Attendant

2 weeks ago


London, United Kingdom tvg hospitality Full time

**Location: Omeara**

**Job Type: Full Time**

**Pay: £11.05ph**

**Job Purpose**

As a Cloakroom staff member you will look after coats, bags and other items for customers in the venue. Your job is to manage the cloakroom queue, process transactions, keep customers personal belongings safe and return them to the owners when they leave.

**Main Responsibilities**
- Providing a consistently high level of customer service
- Complying with and following licensing regulations, Company procedures and policies
- Working as part of a team to deliver excellent customer experience
- Attend and complete all training provided
- Maintain operational standards
- Queue Management
- Prepare cloakroom ready for service
- To keep the cloakroom area tidy and safe
- Store coats, bags and other personal belongings according to the ticket number and keep them safe.
- Take payment using POS system
- To ensure correct belongings are given to the correct customer

**Requirements**:

- Must be able to work Evenings, Weekends and Late Nights
- Have a genuine passion for what you do
- Ability to work in a fast paced environment
- Able to work collaboratively as part of a team
- Strong organisational skills
- Previous experience working In cloakroom - Desirable

**Benefits**

In return to your dedication and commitment, we offer:

- Tips and service charge in addition to hourly rate
- Discounts on drinks across the group
- Training and career development programs
- Perk box discounts
- Pension scheme

**EQUAL EMPLOYMENT OPPORTUNITIES**

**HIRING PRACTICES**

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

tvg hospitality recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. tvg may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.


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