Head of Implementation

3 weeks ago


Greenwich, United Kingdom Digital Waffle Full time

**Head of Implementation**:
**Job details**:

- Posted 15 February 2024
- Salary £60000 - £75000 per annum
- LocationGreenwich
- Job type Permanent
- Discipline Development
- ReferenceSN-243-6
- Contact NameSophie Nobes

**Job description**:
Our Client is a cutting-edge fintech company dedicated to revolutionizing the financial landscape through innovative solutions and advanced technology. With a commitment to excellence and a passion for driving positive change, they are seeking a dynamic and experienced Head of Implementation to join our growing team.

**Responsibilities**:

- ** Team Leadership**: Lead and inspire a high-performing team of implementation specialists, providing guidance, support, and fostering a collaborative and innovative working environment.
- ** Project Management**: Oversee end-to-end project implementation, ensuring timely delivery, and meeting client expectations. Develop and execute project plans, identifying potential risks and providing effective mitigation strategies.
- ** Client Collaboration**: Act as the main point of contact for clients during the implementation process, building strong relationships, and ensuring a clear understanding of client needs and expectations.
- ** Cross-Functional Collaboration**: Collaborate with sales, product development, and support teams to align implementation strategies with broader company goals. Provide feedback to improve product offerings based on client experiences.
- ** Process Optimization**: Continuously assess and enhance implementation processes, identifying areas for improvement and implementing best practices to streamline workflows.
- ** Training and Development**: Develop and implement training programs for internal teams and clients to ensure a comprehensive understanding of our products and services.
- ** Quality Assurance**: Implement rigorous quality control measures to guarantee the accuracy and reliability of implemented solutions, meeting or exceeding industry standards.

**Qualifications**:

- Bachelor's degree in business, finance, or a related field; Master's degree is a plus.
- Proven experience in a leadership role within fintech, overseeing successful implementation projects.
- Strong understanding of financial products, technology, and industry trends.
- Exceptional project management and organizational skills.
- Excellent communication and interpersonal abilities.
- Proven ability to manage and motivate teams in a fast-paced environment.


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