Sales Assistant

4 months ago


Liverpool, United Kingdom Botanico Woolton limited Full time

Join Our Sweet Journey at Antonietta Dolce & Gelato

Antonietta Dolce & Gelato is seeking a talented and passionate Sales Assistant to join our team in the heart of Liverpool at Renshaw Market. As an artisanal dessert and gelato shop, we have been rooted in tradition since 1997. We are dedicated to bringing high-quality desserts to our customers and strive to create a sweet haven with every visit.

Job Description: The Sales Assistant needs to provide exceptional customer service and contribute to the overall success of the shop. The primary responsibilities include assisting customers with their orders, maintaining inventory levels, operating the cash register, and ensuring a clean and organized environment. The Sales Assistant should possess excellent communication skills, a proactive attitude, and a passion for providing customers with a delightful experience.

**Opening Hours**:Monday to Sunday, 11:00 AM - 22:00 PM

**Primary Responsibilities**:
**Crafting Delightful Desserts**:As a Sales Assistant, you will be responsible for preparing and serving delicious desserts, waffles, milkshakes, and gelato to our customers. Attention to detail and presentation are essential to creating highly delectable treats.

**Exceptional Customer Service**:Alongside crafting delightful desserts, you will provide friendly and efficient customer service. Guiding customers in making informed choices and ensuring they have a memorable experience at Antonietta Artisan Dolce & Gelato.

**Cash Handling**:Accurately processing cash and credit transactions using our point-of-sale system is a crucial aspect of this role. Ensuring secure and organized cash management is always maintained.

**Maintaining Cleanliness and Organization**:Keeping the sales area, gelato counter, and dining area clean and organized is a priority. Following health and safety guidelines to maintain a clean and inviting environment for customers.

**Inventory Management**:Assisting in monitoring and replenishing stock levels of ingredients and supplies is important to ensure smooth daily operations. This includes ensuring availability of necessary items for delightful crafting desserts.

**Experience Required**:
Minimum of 1 year in a dessert or sweets-related role, demonstrating knowledge of creating and serving delightful desserts.

Understanding of customer service principles in the food industry, ensuring a friendly and efficient customer experience.

Familiarity with cash handling and point-of-sale systems, maintaining accurate transactions and cash management.

**Skills required**:
**Team Player**:Collaboration is crucial, we will need you to work seamlessly with our team, delivering exceptional customer experiences, and providing support to colleagues when needed.

**Adaptability**:This role requires the ability to thrive in a fast-paced environment, maintaining a positive attitude and composure during peak hours and challenging situations.

**Excellent Communication Skills**:Strong verbal communication skills are necessary to interact effectively with customers and team members.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £7.46-£11.28 per hour

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Flexitime
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Ability to Commute:

- Liverpool (required)

Ability to Relocate:

- Liverpool: Relocate before starting work (required)

Work Location: In person


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