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Product Executive

7 months ago

Surbiton, United Kingdom Exodus Full time

**If you have a passion for travel and want to use all your transferable skills in a new role, read on... We have an exciting opportunity for a Product Executive to join our Exodus product team**

The Product Executive position provides crucial support to the efficient operation of the Exodus Product team covering administrative and technical tasks, and project work. Reporting to the Senior Product Manager for our Africa region alongside working with Product Managers and Product Executive colleagues.

Our mission is simple, to Improve life through travel. Exodus Travels is one of the world’s leading adventure travel companies delivering extraordinary travelling experiences across more than 90 countries worldwide.

Providing unparalleled expertise and local knowledge, our outstanding guides on the ground and teams in our worldwide offices have been crafting amazing travel experiences for years.

Our values of Bring Happiness, Take Responsibility, Be Ambitious and Always Passionate, underpin the work that we do and act as a reminder of why we do, what we do. We are looking for people who can embrace our values and live them every day.

**What you will be doing**:

- Executing capacity management actions as required by the Product team
- Weekly distribution of collated customer trip feedback
- Managing the Product Admin Inbox daily
- Sharing new on-line trip reviews with the Product Managers for possible responses
- Loading product information and content to the Content Management System (CMS) that delivers product content to the website. This will include creating new trips and amending existing trips
- Investigation of Softrip (reservation system) errors and ensuring new trips are ready to go on sale in Softrip
- Supplier contract management using DocuSign and logging progress and documentation in the Local Operator Database (Airtable)
- Monitoring and analysis of competitors for trip pricing recommendations (commercial understanding)

**What we are looking for**:

- Proven experience in a similar role or equivalent from the travel industry
- The highest level of tenacity, curiosity, and a strong work ethic with a drive to self-develop skillsets
- Excellent listening/communication skills
- Be pro-active, ready to take the initiative and think creatively to tackle challenges and confident to engage with a range of collaborators
- IT literate (especially Excel, PowerPoint and Word)
- A diligent individual with strong attention to detail and an organised methodical approach

**Join us and in return you will be rewarded with**:

- Competitive salary
- 33 days annual leave that increases with length of service (including bank holidays & Educational travel)
- An enhanced employer contribution pension scheme
- International health insurance and Life insurance
- Progression Plan - personal development is key within Exodus
- Travel benefits and retail discounts
- Hybrid working

**If you’re looking for your next adventure** **and want to play a key role in the delivery of our Exodus experiences, then we would love to hear from you**

We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.

Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.

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