Retail Assistant

6 months ago

Edinburgh, United Kingdom Sodexo Full time

Job Introduction
Are you a a friendly and organised individual with a knack for providing excellent customer service. Sodexo are looking for a **Brand Store Host** in **(Diageo Edinburgh, Park 11 Lochside Place, EH12 9HA) **to create a positive impression to our clients and visitors and to be the heart beat of our corporate retail space

**Accountabilities**:

- Creating & booking in purchase orders
- Managing stock levels ensuring all events and customer requests are catered for (including internal & external events)
- Overall responsibility for stocktaking
- Daily Cashing up/Banking
- Receipt of goods (manual handling)
- Creating & managing all customer accounts
- Maintaining online Brand Store ordering App
- Ensure a safe working environment is maintained at all times
- Identify & report any imperfections on products
- Creating & managing DHL bookings via online booking system
- Communicating with Site via online internal portal
- Weekly spot checks on stock levels within the Brand Store, Bar and Site display stock
- Weekly PCI check
- After training will be expected to fully understand and operate the Nisyst tilling system
- Assisting and being part of the efficient operation of an IFM team by providing internal cover in other departments, taking initiative in colleagues absence from work area and covering when required
- Comply with all Company and Client policies and procedures, statutory regulations relating to your work place, this will include but not limited to fire; health and safety; hygiene; working safely; COSHH. Ensure the safety and security of company and client property
- Complete all records as directed accurately and in timely manner
- Report all complaints and compliments to line manager, taking action where practicable

**What you’ll do**:

- All request completed in timely manner.
- Discrepancies reported to Line Manager
- Deliver a consistent high level of service, within the Company's standards, to the contract specification and agreed performance, qualitative and financial targets.
- A positive working environment where the ‘One Team’ culture is evident and actively followed
- Work to and comply with all KPIs.
- All tasks completed within service levels.
- Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness, fire and COSHH.

**What you bring**:
**Essential**:

- Experience of working in multi tasking environment
- Retail & merchandising experience
- Presentable and personable
- Knowledge of H&S

**Desirable**:

- Personal Licence (Training can be provided )

**What we offer**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

- Unlimited access to an online platform offering mental health and wellbeing support.
- An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a 24hr virtual GP Service
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
- Save for your future by becoming a member of the Mercer Aspire Pension Plan
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

About The Company
**About Sodexo**

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

Package Description
**BRAND STORE HOST**
- **Shift Pattern: Monday
- Thursday 09:45-16:45 and Friday 09:45 -15:15**:

- **31 Hours per week**:

- **£12.00 per hour + Sodexo Benefits.**:

- **Full uniform and training provided**:

- **Free parking onsite**:

- **20 days annual leave**:

- **Check your local transport links here**: Plan Your Journey | Traveline - the destination you should input is **(EH12 9HA)

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