Retail Sales Assistant

4 days ago


Edinburgh, United Kingdom DEZZERTO’S dessert bar Full time

Job Overview:
We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a positive shopping experience. This is a great opportunity for individuals who enjoy working in a fast-paced retail environment.

**Responsibilities**:

- Greet and assist customers in a friendly and professional manner
- Provide product information and recommendations to customers
- Assist customers with finding the right products and sizes
- Process sales transactions accurately and efficiently
- Maintain a clean and organized sales floor
- Stock shelves and merchandise products as needed
- Upsell additional products or accessories to increase sales
- Handle customer inquiries and resolve any issues or complaints
- Collaborate with team members to achieve sales goals

**Skills**:

- Fluent in Spanish and English, with excellent communication skills in both languages
- Strong phone etiquette and ability to handle phone inquiries professionally
- Organizational skills to maintain a tidy sales floor and effectively manage inventory
- Ability to upsell products and provide personalized recommendations to customers
- Multilingual abilities are a plus, but not required
- Basic math skills for processing sales transactions accurately
- Excellent time management skills to prioritize tasks effectively

**Job Types**: Full-time, Permanent, Zero hours contract

**Salary**: £11.50 per hour

Expected hours: 18 - 40 per week

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: RETAIL SHOP ASSISTANT - BEST ONE CRAIGNTINNY ROAD


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