Case Manager

3 weeks ago


Tewkesbury, United Kingdom RE Recruitment Full time

**Case Manager - Health and Wellbeing**
- Tewkesbury
- £20,000-30,000 DOE
- Full time - flexible work hours Monday-Friday
- Immediate starts available

**_Do you enjoy helping people and have an interest in health and wellbeing? Are you looking to embark on a genuinely rewarding career?_**
- Claims Handling (preferable health/medically related)
- Life / Health Insurance
- Sports / Exercise science
- Nutrition
- Therapists / Counsellors
- Occupational Health
- Psychological roles
- Mental Health support workers
- Nurses

Duties
- Deliver strong customer service skills to all customers
- Demonstrating empathy and effective listening
- Follow assessment procedures for ill health or injury
- Managing multiple cases to meet customer deadlines and service standards
- Source and access the most appropriate treatment intervention via the NHS or private sector using the most effective method of funding applicable for the medical condition
- Ensure all information is accurately recorded

The person
- A passion for helping people and providing excellent customer service
- Enjoy working in a varied role managing multiple cases
- Excellent communication skills both verbal and written
- Adopt an investigatory approach to cases
- Ability to understand the impact of work on an individual and the impact of ill health on an individual’s ability to work
- Ability effectively manage workload to meet to deadlines and service standards
- Demonstrate analytical and problem-solving skills
- An interest in health and wellbeing

**Benefits**:

- 33 days holiday, increasing with length of service
- Embark on a rewarding career within a forward-thinking organisation
- Access to healthcare professionals
- Pension
- Healthcare benefits
- Flexi-working
- Home working 2 days pw after passing probation
- Full training provided
- Career progression opportunities
- Modern offices

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

COM1


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