Defence Ils Professional

Defence ILS Professional - Specialist Services

**Job Req ID**:12363**Posting Date**:16-Mar-2023**Function**:Service**Location**:Hemel Hempstead: Riverside (R6, Hemel Hempstead, United Kingdom**Salary**:Competitive + Excellent Benefits**About us**
- BT is part of BT Group, along with EE, Openreach, and Plusnet.- Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.- We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’- We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.- This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.**Why this job matters**
To manage, grow and maintain ILS activities within the Managed Service within the Defence Sector. Be technically current and competent in a wide range of technologies to be able to either design & develop and deliver ILS interventions, using the latest ILS Strategies in line with the MoD Framework. Where appropriate manage, plan, and administrate complex ILS activities and strategies. You must have the ability to lead, create/develop strategy & policy and manage the ILS activities within the managed Service.

This is a desk-based role, within a secure environment with frequent travel across the UK.**What you’ll be doing**
- Producing complex ILS design solutions that meet the customer’s requirement & clearly communicate the requirements of the service to be provided
- ILS Modelling
- Identifying and communicating risk, in respect to any impact on delivery within customer/project SLA’s
- Working closely with customers, suppliers & stakeholders, maintaining the customer experience
- Asset Auditing/tracking & updating asset management databases with implemented design changes
- Working to agreed operational performance measures, whilst maintaining the appropriate level of product, network & system knowledge for the role
- A member of a Callout Rota

**What we would like to see on you CV**
- Good IT Literacy skills. (MS Office) Able to manipulate data, prepare documents and presentations to our customers and wider project teams
- Prioritisation of complex logístical workloads, dealing with multiple complex customer requirements
- Ability to work both independently & collaboratively with internal / external customers and suppliers
- Customer focused & results driven
- You MUST hold and maintain the highest personal security credentials and accreditations as appropriate/required to carry out your role as authorised and required and as defined in the Security Aspects Letter (SAL) and the Defence Managed Services Contract
- You are to have strong collaborative leadership skills to create, develop and maintain Defence Managed Services; you need to be agile in approach in maintaining strong strategy, objectives and goals in regards to the operational service lifecycle of large complex highly secure technologies, locations, platforms and solutions using the ITIL service operations model and skillsets in support of the project

**Benefits**
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people - whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but - more than that - you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

**Benefits of working for BT include**:

- Competitive salary
- 10% on-target bonus plan
- World-class training and development opportunities
- 25 days’ annual leave (not including bank holidays)
- Discounted broadband, mobile and TV packages
- Share option and pension scheme programmes

**About us**
- BT is part of BT Group, along with EE, Openreach, and Plusnet.- Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.- We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’- We all stick to the same values: Pe