Head of Technology Deployment

7 days ago

London, United Kingdom McDonalds UK (Corporate) Full time

**Company Description**
McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald’s buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald’s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald’s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting than ever

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.
We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.

**Company Vision and Culture**

Our Global vision is to build a better McDonald’s and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.
McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

**Serve**: We put our customers and our people first
**Inclusion**:We open our doors to everyone
**Integrity**: We do the right thing
**Community**:We are good neighbours
**Family**:We get better together
**Job Description** Hybrid Working**
This role is based in our East Finchley office working 3 days in the office and 2 days remotely
**The Opportunity**
In this exciting opportunity you will lead on ensuring the restaurant’s software deployments are tested, planned and sequenced to minimise restaurant disruption. You will achieve this by frequent communication and engagement with our restaurants and deployment partners. The Head of Technology Deployment and Testing role will operate as a strategic leader within Technology and will ensure that there is a smooth deployment of all software and file management into our restaurants. The role holder will sponsor and provide leadership around continuous platform development and release management as well as adhoc programmes and projects in support of McDonald’s growth plans. The role holder will also provide commercial leadership with a number of key partners in order to drive business value and appropriate governance.

**What will my accountabilities be?**
- Provide senior leadership within the Technology & Change function to foster a high-performing culture aligned with the company values
- Stay close to the business by building and maintaining strong franchisee relationships, particularly with those in the Technology Committee
- Provides ongoing coaching and mentoring to members of the Technology Deployment and Testing team, ensuring that the team have strong development plans and career progression and succession plans.
- Accountable for the smooth deployment of new platform/ product software into our restaurants
- Ensure that all restaurants software deployments are planned and sequenced to minimise restaurant disruption
- Accountable for communication and engagement with restaurants about the status and timing of their deployments
- Accountable for deployment readiness; ensuring restaurants &/or our partners complete the checks which need to be performed ahead of any deployment and accountable

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