Conversation Design Strategist

6 months ago

Bristol, United Kingdom OVO Energy Full time

**Role OVO-View**

**Team**: Experience Design & Research

**Salary banding**:£75,000 - £85,000

**Experience**: Experienced

**Working pattern**:_ _**Full-Time / 6 month Fixed Term Contract

**Reporting to**:Rachel McConnell - Senior Design Manager

**Sponsorship**: Unfortunately we are unable to offer sponsorship for this role.

**This role in 3 words**: Collaborator, innovator, strategist

**Top 3 qualities for this role**: Communication, pragmatism, technically-minded

**Where you'll work**:At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility.All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home.

**In the words of the team, you should leave your current role for this one because.**

We're on a mission to build the most effective and impactful UX team on the planet

**Everyone belongs at OVO**

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

**Teamworking for the planet**

Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:
The UX team are the DNA that exists to connect our customers, business and brand. We play a pivotal role in helping and supporting our customers on our Zero Carbon journey by crafting experiences that power the movement today and lead the path to the future.

**This role in a nutshell**:
We're looking for a GenAI content strategist to help us evolve and develop our use of LLMs to provide a consistent, engaging, and accessible experience for our customers.

**Your key outcomes will be**:

- Collaborate with product managers, researchers, and customer experience teams to identify improvements to our current use of generative AI
- Employ your knowledge of AI best-practice to ensure we're monitoring, calibrating and retraining our models where needed
- Build and create working prototypes that can be tested with users
- Work with cross-functional partners to check that our content connects across all parts of the user experience, using service design principles to find opportunities to improve
- Contribute to our content and UX community by participating in crits, sharing AI skills, and advocating for content and UX design
- Work alongside engineering to check feasibility of solutions and make sure our experiences are built to spec

**Systems**: Google Suite (Docs, Sheets, Slides etc), Jira, Confluence, Miro and Figma

**You'll be a successful Conversation Design Strategist **at OVO if you**
- A pragmatic and highly collaborative person, who thrives in a dynamic environment
- Someone able to zoom out and think strategically but who doesn't mind rolling up their sleeves and getting into the detail too
- You have worked in multi-discipline teams on chatbots and with LLMs
- You understand the risks and limitations of AI
- You're comfortable building cross-functional relationships and influencing at all levels

**Let's talk about what's in it for you**

We'll pay you between £75,000 - £85,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here's a taster of what's on offer:
For starters, you'll get 34 days of holiday (including bank holidays).

**For your health**
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

**For your wellbeing**
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

**For your lifestyle**
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

**For your home**
Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers

**For your commute**
Nab a great deal on ultra-low emiss

  • Senior Conversion Strategist

    2 weeks ago

    Bristol, Bristol, United Kingdom Twogether Full time

    Role OverviewThe Conversion Specialist plays a crucial role in ensuring the success of our client's campaigns. This proactive position involves the identification and establishment of Key Performance Indicators (KPIs) tailored to our clients' unique goals. With a focus on precision, the specialist deploys robust tracking systems, enabling accurate...

  • Senior Visual Design Strategist

    3 weeks ago

    Bristol, Bristol, United Kingdom Automatic Data Processing, Inc. Full time

    Job SummaryWe are seeking a highly skilled Senior Visual Design Strategist to join our team at Automatic Data Processing, Inc. As a key member of our design team, you will be responsible for creating innovative and intuitive user experiences that drive business results.About the RoleThe Senior Visual Design Strategist will partner with cross-functional teams...

  • Marketing Director

    3 weeks ago

    Bristol, Bristol, United Kingdom Jugo Full time £65,000 - £80,000

    Job Title: Marketing Director - Brand StrategistJob Summary:We are seeking a highly skilled Marketing Director - Brand Strategist to lead our marketing efforts and develop a comprehensive brand strategy that aligns with our company vision and goals. The ideal candidate will have a deep understanding of sports marketing, retail, and brand activations, with a...

  • Senior Data Strategist

    5 months ago

    Bristol, United Kingdom Armadillo CRM Full time

    At Armadillo, we work with some of the world’s biggest brands, including Disney, McDonald’s, P&O Cruises and Cunard Cruises, to produce beautifully creative and effective CRM campaigns. We believe in the long-term success that comes from always putting the best interests of our clients and the well-being and progression of our staff at the heart of...

  • Digital Learning Strategist

    3 weeks ago

    Bristol, Bristol, United Kingdom Sponge Group Full time

    We're seeking a seasoned Digital Learning Strategist to join our team at Sponge Group. As a key member of our learning solutions team, you'll play a pivotal role in shaping our clients' learning experiences and driving business outcomes.Key Responsibilities:Design and deliver bespoke learning solutions that meet the unique needs of our clients.Collaborate...

  • Senior Strategist

    5 months ago

    Bristol, United Kingdom Armadillo CRM Full time

    At Armadillo, we work with some of the world’s biggest brands, including Disney, McDonald’s, Nationwide, P&O Cruises and Cunard Cruises, to produce beautifully creative and effective CRM campaigns. We believe in the long-term success that comes from always putting the best interests of our clients and the well-being and progression of our staff at the...

  • Senior Algorithm Strategist

    3 weeks ago

    Bristol, Bristol, United Kingdom Innovate Recruitment Ltd Full time

    Senior Algorithm StrategistThe Senior Algorithm Strategist is a highly visible, strategic position within a highly respected, technically capable department. This role involves influencing the current and future direction for design and testing, spanning specialist algorithms, real-time architecture, and complex equipment including RF & IR seekers, inertial...

  • Product Marketing Strategist

    3 weeks ago

    Bristol, Bristol, United Kingdom Consortia Full time

    Product Marketing StrategistWe are seeking a skilled Product Marketing Strategist to join our team at Consortia. As a Product Marketing Strategist, you will play a pivotal role in driving the market success of our client's cutting-edge financial solutions.With a focus on continuous innovation and expanding our product offerings, we aim to establish a...

  • Reward Strategist

    3 weeks ago

    Bristol, Bristol, United Kingdom Michelmores Full time

    We are seeking a skilled Reward Strategist to join our dynamic team at Michelmores. As a key member of our HR team, you will be responsible for designing and implementing total reward packages that motivate and engage our colleagues.Key responsibilities include:Supporting the annual salary review process, including project planning, benchmarking pay bands,...

  • Senior Information Systems Strategist

    3 weeks ago

    Bristol, Bristol, United Kingdom Gold Group Full time

    Job Title: Senior Information Systems StrategistLocation: Hybrid 80% remoteRate: up to £66p/hOverview:Gold Group's Information Management (IM) team defines, implements, and adapts Information Technology (IT) infrastructure and Information Systems (IS) strategy to meet business needs. The IS Engineering Solutions team supports the Future Cruise Anti-Ship...

  • Product Marketing Strategist

    3 weeks ago

    Bristol, Bristol, United Kingdom Consortia Full time

    Product Marketing StrategistWe are seeking a skilled Product Marketing Strategist to join our team at Consortia. As a specialist in product marketing, you will play a pivotal role in driving the market success of our client's cutting-edge financial solutions.With a focus on continuous innovation and expanding our product offerings, we aim to establish a...

  • Product Marketing Strategist

    3 weeks ago

    Bristol, Bristol, United Kingdom Consortia Full time

    Product Marketing StrategistWe are seeking a seasoned Product Marketing Strategist to join our team at Consortia. As a key member of our Product Marketing division, you will play a pivotal role in driving the market success of our client's cutting-edge financial solutions.With a focus on continuous innovation and expanding our product offerings, we aim to...

  • Reward Strategist

    4 weeks ago

    Bristol, Bristol, United Kingdom Michelmores Full time

    Unlock Your Potential with MichelmoresWe are seeking a highly skilled Reward Strategist to join our dynamic team at Michelmores. As a key member of our HR department, you will play a crucial role in designing and implementing reward strategies that drive high performance and engagement across our organization.Key Responsibilities:Develop and implement total...

  • Reward Strategist

    4 weeks ago

    Bristol, Bristol, United Kingdom Michelmores Full time

    Unlock Your Potential with MichelmoresWe are seeking a highly skilled Reward Strategist to join our dynamic team at Michelmores. As a key member of our HR department, you will play a crucial role in designing and implementing reward strategies that drive high performance and engagement across our organization.Key Responsibilities:Develop and implement total...

  • Senior Sales Strategist

    4 days ago

    Bristol, Bristol, United Kingdom Working Knowledge Full time

    You are an accomplished sales professional with a proven track record of success. Our organization, Working Knowledge, is dedicated to helping young people thrive in their careers and supporting small businesses in their growth by establishing in-house marketing operations that consistently deliver results.Key Responsibilities:Develop and execute sales...

  • Implementation Strategist

    1 week ago

    Bristol, Bristol, United Kingdom Mainframe Full time

    About Mainframe:Mainframe is a Global Travel Tech company, founded and headquartered in Reykjavik, with operations in Iceland, UK, and Canada. We currently have offices in Reykjavik, Bristol, Reading and Montréal, and remote coworkers across Canada, Europe and the UK. We are over 80 software & product specialists and travel industry experts who are...

  • Client Experience Strategist

    3 weeks ago

    Bristol, Bristol, United Kingdom Close Brothers Group Full time

    Job SummaryWe are seeking a highly skilled Client Experience Strategist to join our team at Close Brothers Asset Management. As a key member of our Strategy & Client Experience team, you will play a critical role in developing and delivering our client and colleague experience (CX) strategy.Key Responsibilities:Support the Strategy & Client Experience Senior...

  • Content Strategist and Trainer

    2 weeks ago

    Bristol, Bristol, United Kingdom DiverseJobsMatter Full time

    About the RoleWe are seeking a highly skilled Content Strategist and Trainer to join our team at DiverseJobsMatter. In this role, you will be responsible for creating engaging and high-quality content and training for our employees and Scheme partners.Main Responsibilities:Develop e-learning and training content for face-to-face and virtual trainer-led...

  • Senior Product Designer

    5 months ago

    Bristol, United Kingdom Kin + Carta Full time

    **About Kin + Carta**: Want to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now work, play, shop, communicate and share online. Join a global team of curious and diverse minds in connecting people, data and technology to produce amazing experiences...

  • Client Experience Strategist

    4 weeks ago

    Bristol, Bristol, United Kingdom Close Brothers Group Full time

    Job DescriptionThe Client Experience Strategist will play a crucial role in supporting the Strategy & Client Experience Senior Manager in developing and delivering our client and colleague experience (CX) strategy. This includes supporting the business in its strategy execution and continued focus on delivering better client outcomes and experiences.The...