Mental Health Service Coordinator

6 months ago

Westminster, United Kingdom City of Westminster Council Full time

**About Us**:
**Adult Social Care in Westminster City Council is a world of extraordinary stories, where our passionate, caring and committed professionals do brilliant work every day.**

Mrs D was frail and unwell. Her son was her main carer, but he wasn’t coping. We stepped in to help, but they were hostile to outside agencies. They’d always lived together and were terrified they’d be split up. Our social worker did a great job persuading Mrs D to get hospital treatment and a temporary stay in a care home. In an epic effort throughout COVID, she gained the son’s trust and sorted all the repairs, carers and nurses needed so that Mrs D could come home to live with her son. We also got Mr D regular respite and a personal budget awarded in recognition of him as her carer. After all, there’s nothing more important than living the life you want.

**The Role**:
As a Service coordinator, you can make your own powerful contribution to Mental Health service users’ futures as well as the council’s social and economic standing. It’ll be your role to support a wide range of service users with an even wider range of needs. From offering practical and emotional support to promoting the well-being of service users. You’ll aim to create a platform of outreach support materials that’s truly accessible to everyone.

As a council, we want to enable service users to participate in recreational, educational, and social programmes. And that starts with effective and clear leadership. You’ll focus on using a people-centric approach to everything you do in order to improve and maintain our services. A vital part of this role is creating secondary benefits for service users. Think employability, reduction of re-admission rates into hospitals and better community participation. That’s where you come in

By joining this exciting pilot project, you’ll be actively supporting the people of Westminster with the most severe mental health difficulties. Taking the lead on the strategic direction of the service, representing us in meetings, creating space for supervision and appraisal, and ensuring our technology is up to date. This all culminates in purposeful mechanisms that measure the quality-of-service provision that allows us to create a fairer Westminster with residents at the very heart of it.

Please refer to the **Job Description** for more information.

**About You**:
With relevant QCF or NVQ level 3-4 and strong verbal and written communication skills you’ll be comfortable and confident leading this team. On top of delegating a complex workload, you’ll thrive as a participant and Chair of a variety of meetings. Your developed Mental Health and Wellbeing practical skills are paired with experience supervising teams in a range of positions.

With demonstrable experience across policy and practice, you’ll ensure all new staff are efficiently inducted and comfortable getting stuck into the work. Your broad knowledge and understanding of working with people with severe and enduring mental health problems will allow you to conceptualise and innovate appropriate solutions and strategies.

Diligent, empathetic, and proactive, you’ll take pride in your work as you maintain a centre of excellence. You’ll providing detailed and analytical reports of your work and ensure your team is properly appraised and comfortable with their individual roles and responsibilities.

**What We Offer**:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

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