Customer Service Advisor
1 day ago
**Role**: Customer Service Advisor
**Location**: Birmingham
**Hours of work**: In between the hours of 08:00 - 19:00 Monday - Friday
**Salary**: £10.00 Per hour
Mainstay Recruitment are currently seeking a Customer Service Advisor on behalf of a well-established fashion retailer based in Birmingham. As a Customer Service Advisor you will be responsible for answering inbound calls to assist with any queries customers may have in regards to orders, updates, store information etc.
**Duties**:
- Answer Inbound Calls
- Placing customer orders over the telephone
- To assist in handling customer complaints within expected SLAs
- To ensure correct information is given to customers and stores at all times regarding orders, queries and complaints.
- To ensure any additional ad hoc duties which may be required of the CS team are completed e.g. Data Inputting, Outbound calling.
- Ad hoc duties as and when required.
- Uphold Data Protection.
**Person Specification**:
- Previous experience within a similar role
- Excellent communication skills
- Excellent working knowledge of Excel, Word
- Able to multi task and work in a fast-paced and high volume environment and have the ability to work under pressure.
**Company Benefits**:
- Full training provided
- Option to join Employee health cash plan
- 22 days plus bank holidays (30 days total) + Additional holiday for length of service
- Company pension scheme
- Overtime available
- 50% Company discount
- Casual dress
If you are interested in the role, please contact Aaron in our Walsall office
**Job Types**: Full-time, Permanent
**Salary**: £10.00 per hour
**Benefits**:
- Company pension
- Store discount
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: CSABH
-
Customer Service Advisor
6 days ago
Birmingham, United Kingdom Customer Management Resourcing (CMR) Full timeCustomer Service Advisor Hybrid Working - Birmingham Based £22,000 - £23,000K Shifts Between 7am - 7pm What we expect from you: - Excellent English, spoken and written - Customer Service Experience - Experience working with Amadeus is a plus but not at all a requirement. - Proven experience going above and beyond to provide an amazing service that helps...
-
Customer Service Associate
7 months ago
Birmingham, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Birmingham. We are professional, customer-centric and fast-paced. Our work environment includes: - Casual work attire - On-the-job training - Growth opportunities - Safe work environment **Responsibilities**: - Provide excellent customer service to customers. - Answer customer inquiries in a...
-
Customer Service Advisor
1 week ago
Birmingham, United Kingdom Resolute Recruitment Full timeCurrently recruiting for a Customer Service Advisor for a leading Automotive re-manufacturing company based in Birmingham. Customer Service Advisor Location: Birmingham **Salary**: - Up to £27,000 per annum depending on experience The Job: - For the role of Customer Service Advisor, you will be taking orders from new and existing customers. - You will be...
-
Customer Service Advisor
2 weeks ago
Birmingham, United Kingdom Hart Recruitment Full timeAre you passionate about supporting customers and providing resolutions? This Customer Service Advisor role will suit someone with excellent communication skills who is focussed on creating resolutions for customers. This is a long term interim opportunity to provide customer service support via email, online chat and over the telephone.You will be working...
-
Customer Service Advisor
2 days ago
Birmingham, United Kingdom Hart Recruitment Full timeA new temporary cover opportunity has arisen for a Customer Service Advisor near to Birmingham City Centre with easy public transport links. You will be working for an organisation who manage public transport travel across the West Midlands region. Working 37.5 hours per week between the hours of 08.00-18.00 Monday to Friday. Benefits include 28 days holiday...
-
Customer Service Advisor
6 months ago
Birmingham, United Kingdom Hart Recruitment Full timeA fantastic opportunity has arisen for a Customer Service Advisor to join our client based in the Jewellery Quarter, Birmingham. Benefits include a BHSF package, an internal benefits package and 33 days holiday including Bank Holidays. You will be working 37.5 hours per week, 8.30 am to 5.00 pm Monday to Friday, flexibility is required. You will be working...
-
Customer Service Advisor
4 days ago
Birmingham, United Kingdom Niyaa People Full time**An exciting opportunity has become available for a temporary Customer Service Advisor to join a leading Housing Associations Customer Service team based in the West Midlands. This role is offering the chance to increase your experience and knowledgein a well established company, an easily commutable journey accessible by public transport and a long term...
-
Customer Service Advisor
6 days ago
Birmingham, United Kingdom Tru Talent Full time**Customer Service Advisor** **Basic Salary**:£22,000 - £24,000 (DOE) **Working Hours**: 8:00am - 17:00pm Monday - Friday **Location**:Kings Norton **Extras**: 22 Days holiday + Bank Holidays, Pension Scheme New vacancy for a **Front of House/Customer Service Advisor** to join a busy accident repair centre. Reporting to the Body Shop Manager, the...
-
Customer Service Advisor
7 days ago
Birmingham, United Kingdom Pertemps Birmingham Commercial Full time**Customer Service Advisor** **Birmingham** **4-week initial contract - Immediate Start** **£10 per Hour** **Full Time Monday - Friday 09.00am - 17.00pm** **About The Company**: A Birmingham based Fleet Company is looking to take on an experienced Customer Service Advisor to join them for the next 4 weeks, this contract may get extended. If you are a...
-
Customer Service Advisor
7 months ago
Birmingham, United Kingdom Hart Recruitment Full timeA new temporary cover opportunity has arisen for a Customer Service Advisor near Birmingham City Centre with easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. This is an ongoing temporary assignment. You will be working 37.5 hours per week between the hours of 8.00 am...
-
Customer Service Advisor
7 months ago
Birmingham, United Kingdom Hart Recruitment Full timeA new temporary cover opportunity has arisen for a Customer Service Advisor near Birmingham City Centre with easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. This is an ongoing temporary position. You will be working 37.5 hours per week between the hours of 8.00 am to...
-
Customer Service Advisor
5 days ago
Birmingham, United Kingdom Bell Cornwall Recruitment Full time**Customer Service Advisor** Exciting opportunity at a modern, dynamic company. This temporary contract could provide an excellent opportunity for those wanting to enter the field of customer service. The vibrant office in the centre of Birmingham would be a fantastic workplace foreither experienced workers or recent graduates. **The role**: **A customer...
-
Mortgage Advisor
4 weeks ago
Birmingham, United Kingdom Online Mortgage Advisor Full timeSELF EMPLOYED MORTGAGE & PROTECTION ADVISORS - ALL ENQUIRIES PROVIDED !Become an industry recognised expert | Quality targeted enquiries (web & phone) | Full admin provided Online Mortgage Advisor are one of the biggest and best Mortgage enquiry generators in the UK.We are now establishing and growing a world class brokerage.We believe the best advice comes...
-
Customer Service Advisor
4 days ago
Birmingham, United Kingdom Robert Walters Full timeCustomer Service Advisor Halesowen, Birmingham Full time, permanent Hybrid working once training is completed As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. Duties for the Customer Service...
-
Customer Service Advisor
1 week ago
Birmingham, United Kingdom The Best Connection Employment Group Full time**Title: Customer Service Advisor / Sales Administrator** **IMMEDIATE START AVAILABLE** We are currently recruiting for a Customer Service advisor to work within a warehouse based office environment for our client near Birmingham City Centre. Responsibilities of the Customer Service advisor: Telephoning existing customers for feedback on their account. -...
-
Customer Service Advisor
2 weeks ago
Birmingham, United Kingdom British Heart Foundation Careers Full timeAre you passionate about delivering exceptional customer service, connecting with people, and making a real difference?Join Our Team as a Customer Services Advisor!At the British Heart Foundation (BHF), we believe every interaction matters.We're looking for dedicated Customer Services Advisors to join our team and help us build long-term relationships with...
-
Customer Service Advisor
6 days ago
Birmingham, United Kingdom Glen Callum Associates Full timeJob Ref: 3759RC **Location**: Ideally Located - Birmingham, East Birmingham, Coleshill, Sutton Coldfield, Tamworth, Kingsbury, Atherstone, Erdington, Aston, Solihull, Kings Heath, Shirley, Stetchford, Castle Bromwich, Wolverhampton, Coventry Location Category: Midlands Central UK Job Category: Admin / IT Jobs Automotive and Industrial Jobs OEM, OE &...
-
Customer Service Advisor
4 days ago
Birmingham, United Kingdom Red Recruitment Full timeRed is delighted to partner with one of the UK's premier employers committed to becoming a net zero carbon business by 2035, as they recruit Customer Service Advisors. This position contains many benefits including an additional 9% of salary on top of core pay to use as you like. This position is working from home, however, you must live within an hour of...
-
Customer Service Advisor
2 days ago
Birmingham, United Kingdom ARK Recruiting Full timeWe’re recruiting for Customer Service Advisors - **working from home (fully remote).** Work from home equipment (computer) is provided, and telephone experience isn’t essential. Career progression and flexible shifts available. **Customer Service Advisor benefits**: Work from the comfort of your own home - this is a fully remote role You will be...
-
Customer Service Advisor
2 days ago
Birmingham, United Kingdom Pertemps Birmingham Commercial Full time**Customer Service Advisor - Birmingham - Full Time -£22,000 to £24,5000**Monday to Friday - Business/Office hours**Are you an experienced Customer Service Advisor, with exposure to sales order processing, administrations support and helping customers with their journey? If so, you will be bound to be interested in this Customer Service Advisor position,...