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Team Member

4 months ago

Preston, United Kingdom Ribby Hall Village Full time

**Busy Weddings & Events department seeks friendly, energetic Front of House and Bar Team Members to ensure service runs smoothly.**

A number of opportunities have arisen within the Village for enthusiastic and professional team members to provide an outstanding customer focused waiting on service to Conference, Event & Weddings customers.

The Weddings & Events department is an established destination for Conference, Wedding and Events clients. Providing a 5* standard of service with offerings from formal black-tie events through to speciality entertainment such as shows, charity galas and Christmas parties.

**Interested in**:
Energetic and approachable team members keen to allow their customer service skills to shine in a fast-paced front of house role, providing support to a team who pride themselves on constantly achieving 5* standards.

It is important that you are friendly, helpful and keen to get involved with impeccable standards of hygiene and attention to detail.

**The main duties of the role will be**:

- Assist with setup for conferences, weddings and events
- Help with the delivery of food service, including carrying and clearing plates (Front of House)
- Serving drinks and keep stock levels maintained, ensuring the bar area is kept clean at all times (Bar)
- Be the first point of call for any guest queries and brief back to the Duty Manager/Supervisor as required
- Clearly communicate with guests and the Duty Manager/Supervisor regarding any food allergies

**Our perfect match will possess the following essential attributes**:

- Exceptional communication skills and interpersonal skills
- Outstanding customer service
- Resilience and ability to perform under pressure
- Pro-active with excellent follow through on tasks
- Good time management and organisational skills
- Attention to detail
- Excellent personal presentation

**Availability**:
We have a number of zero hour temporary positions available.

All applicants are welcomed, however, due to licensing laws applicants above 18 years of age will be offered the Bar positions.

**Salary**:
We are proud to offer competitive salaries in excess of the National Minimum Wage.

**Employee Benefits**:
Our dedicated employees benefit from a comprehensive package of rewards and benefits*, including:

- Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners
- Complimentary Annual Health Check
- Free annual Aqua Thermal Journey
- Four Health Club family day passes per year for friends and family
- 35% discount at all Ribby Hall Village eateries
- 35% discount off The Spa’s Aqua Thermal Journey, Treatments and Hotel stays
- Staff Card Loyalty Points
- Preferential rates for self-catering accommodation
- 10% discount on Ribby Hall Village Nursery costs
- Access to a variety of health and wellbeing schemes, including _Medicash_ membership
- Personal uniform
- Automatic enrolment pension scheme
- Cycle to Work scheme
- Employee long service rewards
- Reward and recognition scheme
- Employee Referral Programme
- Annual Employee Celebration
- Based in over 130 acres of beautiful countryside

**Job Types**: Temporary contract, Zero hours contract

**Benefits**:

- Cycle to work scheme
- Employee discount
- On-site parking

Schedule:

- Weekend availability

Work Location: In person