Ar Credit Controller Coordinator

2 weeks ago

Kettering, United Kingdom Travel + Leisure Co. Full time

**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. With a focus on vacation ownership, travel memberships, and exchange programs, we’re shaping the future of leisure travel by creating new possibilities for vacationers. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

This role is a junior level for someone who has some experience of AR and dealing with customers and looking for their next step in AR Credit control. The role is full time 37.25hrs pw, working hybrid (Tues & Weds in Kettering office), Mon, Thurs & Fri working from home. Salary is commensurate with experience.

To support AR lead with all aspects of Accounts Receivable including collecting debt, B2B, B2C, Enrolments and supporting non-member processes.

Dialling out to RCI members to collect outstanding debt.

**MAIN RESPONSIBILITIES**
- Key responsibilities are credit control and to support the AR processes for RCI Europe.
- Promptly escalate issues around collectability of outstanding debt.
- Using internal systems to track and report on calls and volume and value collected.
- Ensuring all debts are accurately recorded, monitored, and reported to AR lead.
- Monitoring the EVR (Endless Vacation Rental) business and supporting the implementation of new deals to ensure they are achievable.
- To ensure that all enrolments monies are received, and enrolments are correctly recorded within RCI’s systems.
- Monitors enrolments receivables liaising with the enrolments team to resolve all queries.
- Working alongside the AR lead to identify and implement process improvements to make the AR & credit control process more efficient and effective.
- Ensure all month end AR activities are completed accurately and on time, these include creation of aged debt reporting and preparing for the invoicing process for B2B and B2C customers.
- Ensure all balance sheet reconciliations are completed in accordance with Travel + Leisure policy.
- Develop and implement an effective credit control policy to maximise debt collections across B2B and B2C and to minimise debt write off.
- Support AR lead with the non-UK Credit Controllers, to guarantee best practice is followed and support/training is provided as and when required.
- Other duties commensurate with grade

**KNOWLEDGE, SKILLS & EXPERIENCE**
- Credit Control experience is necessary including experience of collecting aged debt
- Confident and professional communication skills
- Experience of the end-to-end AR cycle
- Experience of debt collection management
- Problem solving approach and ‘can do’ attitude
- Organised and thorough
- Excellent attention to detail
- Experience of working in other departments would be desirable
- Fluency in other languages would be advantageous** QUALIFICATIONS**
- AAT qualified or qualified by experience is desired.

**Where Memories Start with You**:
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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