Credit Policy Manager

1 month ago


Kettering Northamptonshire, United Kingdom Match Recruitment Full time

Account Manager – Debt Collection/ Credit Control
Plus bonus of 7.5% of basic salary (paid annually) and an additional monthly performance bonus (for bringing delinquent accounts back into the black).
Monday – Friday, 9am – 5:30pm (37.Office based in Kettering
Permanent
This is working for a world-renowned brand at their UK Head Office. Our client offers a stable and secure career with future development opportunities for good performers. Credit Control, Debt Collection or somebody that maybe hasn’t got the relevant experience, but has worked in consumer credit - financial services and has a good idea of what the roles entails. If you’re not sure whether you have the right experience, please still apply for consideration.
You’ll be responsible for the management of all extended credit business accounts (their customers that have purchased their products and have a fixed weekly or monthly repayment agreement). Including responsibilities such as report and track net losses and delinquency accounts to management, answer field and customer questions concerning the credit program and account status.
Work directly with colleagues to control delinquency accounts
Ensure collection and repossession procedures adhere to corporate policy
Handle franchise credit approval ‘appeals’ as needed
Analysis of the business portfolio and Formulating monthly action plans
Resolve customer delinquency problems so as to retain customers and achieve permanent corrective action
Report and track net losses/delinquency to management
Develop strong business relationships with your colleagues to help you meet delinquency control and loss objectives
Answer field and customer questions concerning the credit program and account status

Recommend legal action to management and carry out all necessary court follow up action
Submission of accounts to management for write-off as necessary, adhering to corporate policy


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