Income Assistant

2 months ago


Camden Town, United Kingdom Reed Business Support Full time

My client, a national housing provider, seek an experienced Income Assistant to start this ongoing temp booking in January.

Job Purpose and Background

The post holder is responsible to the Income Team Manager to maximise collection of rent and service charges.

Principle Outputs & Responsibilities
- To ensure the efficient and effective collection of service charges for shared ownership and leasehold properties, as well as collection of assured shorthold and shared ownership rents.
- Responsible for the collection of housing related debt (current and former) as directed by the Income Manager in line with all internal policies, procedures and process maps and legislation.
- To provide an excellent customer focused service for shared owners, leaseholders and market rented tenants.
- To provide residents with welfare benefits advice where required and identify arrears cases where customers need additional support and liaise with the relevant sections/agencies to ensure support is obtained.
- To take firm but fair action on any resident who falls into arrears, including any legal procedures and forfeiture of the property where necessary.

January 2023 start

Ongoing temp booking

£12.09 PAYE £14.84 LTD UMB PER HOUR

Hybrid working (home / Camden)


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