Infrastructure Tooling Engineer

5 days ago

Blackpool, United Kingdom eFinancial Careers Full time

**DWP. Digital with Purpose.**

If you've always wanted to work in the exciting and rewarding world of DWP Digital but have been unsure as to how to get that opportunity, this role could be exactly what you have been looking for.

We're looking for enthusiastic Infrastructure engineers with an aptitude and interest in digital tooling.

The UK's Department of Work & Pensions is one of the biggest government departments. It deals with 22 million customers and has a staff of 83,000. Delivering effective change at scale can be challenging and Release and Test is a key component within TechServices (DWP) Transformation.

To accomplish this the department is establishing common priorities, standards and delivery methods. The number one priority is a richer data footprint to support more automation and self-service. The digital transformation has seen the department bringlarge IT contracts in-house, modernize legacy infrastructure, and build professional digital skills.

As well as supporting our own Release & Test team, this tooling will be used across Digital so the role involves working with a wide range of stakeholders to agree and implement changes to the core tooling to support their needs.

This is an exciting time to join the team, as we move towards a continuous testing strategy and look to exploit test automation and CI/CD tools to support our objectives.

**Delivering World-Class Products.**

We deliver products, services, support and payments to people at key times in their lives. Universal Credit is one of the highest profile digital transformation programmes in the world, praised for its fast and flexible response to the Covid-19 pandemicand now in use by over 5 million claimants and 30000 staff. We are passionate about making sure our operational colleagues can focus on supporting people both in and out of work, as well as making sure that people can manage their finances and are paid theright amount on time. Few other organisations globally can offer the same opportunity to work with cutting edge technology at this scale and to make such a critical difference to millions of people's lives.

You'll be responsible for the operational stability of the infrastructure products and contribute to their design in order to help millions of people understand and receive the support that they are entitled to on time.

You will work within, and contribute to, the overall Infrastructure Development Lifecycle Process as part of the Release & Test team focused on the delivery of Jira, Confluence, Zephyr Enterprise and TestComplete services.

Technology Services provide the foundations upon which digital services for DWP are developed and operate. Our purpose is to deliver secure, effective and cost-efficient digital infrastructure services and to run live IT operations that support DWP businessobjectives. We do this by putting users and quality of service at the heart of what we do.

Our team is made up of 1,500 colleagues working collaboratively across 10 portfolio-led teams in a fast-moving environment. Our teams deliver an end-to-end suite of digital products and services that support DWP colleagues and citizens in an ever-evolvingtechnology landscape. Our work is focused around the following 6 themes:
- Delivering a digital workplace that improves the way we work. We provide the products and services to make our users' jobs easier, encourage greater collaboration and support flexibility in working patterns, locations and on devices of their choice - helpingto drive forward DWP's digital transformation.
- Delivering high-quality and resilient IT services and support. We are embedding a Full Stack Service Model to integrate our IT operations and ensure our services meet existing and future network demand.
- Building a world-class performance-focused user experience control centre. We have created an end-to-end, data-driven performance environment to measure our systems and ensure we keep the department functioning.
- Exploiting and enhancing hybrid cloud services. We provide hybrid cloud services that balance on-premise and public cloud to offer true platform independence and optimum price performance.
- Protecting and securing our services. We ensure our IT systems remain secure and available, resilient to natural and human-caused disaster - ensuring citizens always have access to our key services.
- Developing our people, capability and skills. We have created a sustainable service by developing our people, bringing key skills in-house to DWP, giving our teams professional pathways to develop and opportunities to progress within Technology Services.
As we continue our journey to service excellence we have identified a number of opportunities to join our Technology Services team.

**Details. Wages. Perks.**

You'll join us in one of our brilliant digital hubs, in your choice of Blackpool, Leeds, Manchester or Newcastle.

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model, with around 60% home working.

In return for your skills, we offer a competitive **salary of up to £34,285.**

You'll be eligible for a brilliant civil service pension with employer contributions worth over 27%.

You'll also generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:

- Flexible working, flexi hours and flexi days
- Hybrid working: some time in a hub with the team, some time at home
- Family-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'Discounts and savings o

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