Sales Administrator
3 days ago
Administrator / Sales Team Administrative Assistant who has excellent administration, organisational, time-management, communication and customer service skills is required for a busy franchised car dealership based in Swansea, Wales. Previous experience working within a car dealership would be highly desirable. Although not essential.
**Does this sound like you?**
- Meeting new people and building rapport and connections
- Have strong communication skills and enjoy presenting ideas to others
- Organised, flexible and hard-working
- Strong numerical and administrative skills
- Enjoy working as part of a team and assisting colleagues
**_If so, then read on for more detailed role information_**
**Key Job Competencies**
**Co-ordinates order and delivery activity**
- Liaises with the Sales team and processes vehicle orders in line with sales order, demonstrators or showroom stock requirements
- Provide administrative support to the Sales team
- Liaises with Sales team and completes sales invoicing, ensuring all costs are included
- Completes all pre-delivery related administration (e.g. vehicle registration, insurance, road tax)
- Provides general support to the Sales team and, keeping them informed of customer order status and any issues that may arise relating to their sales
- Enters vehicle job sheet details onto After Sales department system to ensure records regarding pre-delivery work hours requirements are accurate and up to date
- Works with After Sales team to ensure completion of service invoices
**Creates & updates stock lists & manages the centre database**
- Manages the stock management system, reporting any technical problems as necessary
- Keeps stock list records complete and up to date for new, used and fleet cars as appropriate
- Advises the Sales team on matters regarding stock activity so that they are always aware of the current stock status
- Liaises with the Sales Manager and ensures correct authorisation of new stock ordering
- Provides appropriate data input for the centre financial reporting and customer database management purposes
**Works as a full member of the centre team**
- Works with colleagues and other teams across the centre to seek out and deliver continuous improvements and provide a seamless service to customers (e.g. by providing a back-up service to the Sales team)
- Ensures opportunities for sales by other teams are followed up by the most appropriate specialist
- Works with colleagues across the centre to investigate and resolve customer complaints
**Job Types**: Full-time, Permanent
**Salary**: From £18,525.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
**Experience**:
- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)
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