Housing Officer

6 months ago


Milton Keynes, United Kingdom Agenda Partnership Full time

Housing Officer

Milton Keynes - Hybrid working

Salary - £30,000 - £35,000 per annum

Agenda Partnership is seeking a Housing Officer to provide support to the Housing Manager and the Housing Team. The Housing Officer will be responsible for the development of housing policies, procedures, and programs that support the goals of our client.

This position will be part of a dynamic team and ideally you will be able to work independently and be able to prioritise tasks in a fast-paced environment.

As an organisation, they support lower to middle income workers by giving them an opportunity to join an incredible scheme which leads to home ownership without any borrowing.

As the business continues it’s success, there housing team needs to grow and they have a fantastic opportunity for a Housing Officer to join the team supporting approx. 90 sites across the UK.

Roles and responsibilities:

- Managing a patch of approx. 90
- Assist in the management of the referral process within the project
- Provide information and advice about Welfare Benefits especially that of Housing Benefit
- Where tenants have a physical disability, assist in assessment of needs and the provision of equipment/facilities as required
- Provide information about tenants' rights and responsibilities
- Take action to address incidents
- Develop and maintain accurate records including correspondence, housing management plans and health and safety records on the tenants files
- Deal with anti-social behaviour and occupancy breaches
- Support external agencies and service providers including Connells with certain projects

**Job Requirements**:

- Experience as a Housing Officer or similar
- Excellent interpersonal skills, including the ability to communicate effectively with diverse groups of people.
- Must have excellent organisational skills and the ability to meet deadlines.
- Must possess the ability to handle confidential information with discretion and integrity.
- Must possess the ability to handle conflict resolution with integrity and professionalism.

**Job Types**: Full-time, Permanent

**Salary**: Up to £35,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Private medical insurance
- Transport links
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Property Management: 2 years (preferred)
- Customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: TB_HOUSINGOFFICER_MK



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