Business Planner

7 months ago


Clydebank, United Kingdom Haven Products Full time

Haven Products value the diversity and inclusion of people, we work with people with disabilities, people who are disadvantaged in the labour market or people who are looking for a fresh start in their careers. Our mission is to help our employees become more independent and to empower them with the skills and confidence to be active in the workforce.

The Business Planner is responsible for planning all customer orders into the manufacturing programme to ensure On Time In Full delivery of products and continuity of service and to identify, highlight and resolve where appropriate, any conflicts in production cycle that might impact customer satisfaction levels.

**Role Duties and Responsibilities**
- Communicate with management team on production and supply issues to ensure all customer orders are planned into the manufacturing cycle so as to fulfil On Time In Full requirements
- Liaise with suppliers and customers on order and production status in order to provide timely feedback and response to potential issues impacting customer quality and/or On Time In Full delivery and/or assessing the potential for cost reduction measures.
- Plan and manage all material requirements to ensure that production materials are available OTIF for the manufacture scheduled orders liaising as required with the Clydebank Operational Manager to inform on any supply chain delays that may impact on production schedules.
- Liaise with existing or potential new customers to supply accurate price and delivery details on job/order enquiries to ensure a timely and accurate response.
- Produce and maintain relevant reports and documentation on product/order status to ensure that the appropriate evidence is available for auditing purposes and that the factory complies with the appropriate quality systems, specifically ISO9001 and ISO14001.
- Manage all SAGE processes (e.g. goods receipt, invoices, POs etc.) and input data into SAGE to enable that invoices are processed for payment within the appropriate timescales and that all month end processes are completed on time to ensure all invoicing and stock are reconciled.
- Undertake general office administrative duties as and when required e.g. answering general telephone enquiries, managing petty cash, greeting visitors, receiving / processing and forwarding mail etc.

**Work Experience**
- Minimum one year experience in a similar business planning role
- Experience in inputting data and reporting from spreadsheets
- Experience of professional telephone and face to face customer management to handle routine enquiries.
- Experience of working within a manufacturing environment would be an advantage.
- Experience of administration of a stock control system (or equivalent) would be an advantage.
- Experience of finance admin (generating invoices, goods receipts, purchase orders etc.) would be an advantage.
- Experience of the Supported Employment sector would be an advantage.

**Skills and Knowledge**
- IT literate with ability to operate SAGE manufacturing/accounts system.
- Knowledge of SAP would also be advantageous.

Reference ID: BPCLYD

**Job Type**: Part-time

Pay: £13.15 per hour

Expected hours: 25 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Free parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Business Planning: 3 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: BPCLYD



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