Administrator
5 months ago
**About The Role**:
**UNLOCK YOUR BEST WORK LIFE**
**+ MAKE A DIFFERENCE FOR EVERY PATIENT**
As our Administrator at Practice Plus Group MSK & Spinal Service, Lincolnshire you will provide a comprehensive administration service to the unit ensuring that all patients are treated in a professional and courteous manner, endorsing the patient centred approach of the team.
**This role offers 15-17 hours a week, over 2 days based at North Hykeham, Lincoln.**
**What you'll be doing**:
Being a member of the administration team, working in a fast-paced environment, you will also be responsible for:
- Ensure data confidentiality is maintained at all times
- Contacting patients within scheduled times to book their appointments
- Ensure all relevant information regarding their appointment is sent to patients
- Update patient administration electronic records to reflect patient contact
- Answering the telephones and dealing with patient or customer queries
- Monitoring and clearing administration task lists to ensure the service meets its performance targets
- Directing of discharges to the appropriate service
- Contribute to the team objective of meeting all Key Performance Indicators (KPIs)
- Maintaining the Health and Safety and cleanliness standards in the office
- Preparation and transporting outgoing post daily (on site at Business Park)
- Maintain compliance with mandatory training
- Any other administrative support tasks as required
**What we’ll look for in you**:
You will be an experienced administrator with:
- Previous administration experience in a similar setting
- Competent data entry ability
- Sound knowledge and understanding of IT and software packages (Word/Excel)
- Excellent Communication skills (Written and Phone)
- Ability to prioritise and work on own initiative
Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload.
What you can expect in return
- A full-time equivalent salary of £22,383 per annum (pro rata based on hours)
- Work 2 days a week (15-17 hours a week)
- An extensive range of wellbeing and lifestyle benefits
- Working within a friendly and supportive team
- The support you need to grow in your role and continue your professional development
- 10 days holiday increasing with service up to a maximum of 11.2 days plus bank holidays
**Applicants must have the right to work in the UK, we are UNABLE to provide any type of sponsorship.
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Lincoln, United Kingdom Practice Plus Group Full time**About The Role**: **UNLOCK YOUR BEST WORK LIFE** **+ MAKE A DIFFERENCE FOR EVERY PATIENT** As our Administrator at Practice Plus Group MSK & Spinal Service, Lincolnshire you will provide a comprehensive administration service to the unit ensuring that all patients are treated in a professional and courteous manner, endorsing the patient centred approach...
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