Fm Business Assistant

2 weeks ago

London, United Kingdom Standard Chartered Full time

**Job***: Financial Markets

**Primary Location***: Europe & Americas-United Kingdom-London

**Schedule***: Full-time

**Employee Status***: Fixed Term

**Posting Date***: 24/Feb/2023, 5:13:50 AM

**Unposting Date***: 10/Mar/2023, 5:59:00 PM

**The Role Responsibilities**

**Strategy**
- Support FM and the wider dealing room across core London hours, assisting in daily BAU tasks as well as wider projects as requested by FM management
- Support the Business Operational Risk Managers & Dealing Room Manager on the operational efficiency and security of the dealing room in London
- Identify and take responsibility for additional administrative responsibilities with the support of the wider team for the purpose of increasing the productivity
- Prioritise and act proactively to take ownership and manage tasks/projects from start to finish using strong organisational skills, with the ability to multi task while remaining calm and professional
- Use excellent interpersonal and communication skills (both written and verbal) to deal confidently with global teams and senior management, both internally and externally

**Business**
- Organising travel itineraries including booking flights, car pickups, accommodation, and prepare/submit visa requests, booking restaurants etc.
- Processing of expenses; ensuring the Gifts & Entertainment register is updated within the parameters of the policy
- Raise and manage IT and Telecom requests via SRM and Infomatch; follow up on requests accordingly
- Book meeting rooms (and if necessary refreshments), video conferencing and conference calls.
- Distribution of post and arranging the booking of DHL & local couriers;
- Onboard new joiners / Offboard Leavers and mover out by raising system accesses and software through SRM system
- Organise printing where necessary
- Onboard new vendors for invoicing and raise purchase orders where required
- Notify stakeholders of international visitors and complete visitor forms
- Work with Sales team on client events and entertainment as well helping organise client roadshows
- Support BORM & DRM on various requests regarding the operational efficiency of the London dealing room
- Be point of contact and act in accordance with other ad hoc requirements

**Processes**
- Ensure adherence to all internal and external regulations
- Ensure adherence with Group Policy and Standards and under local laws and regulations
- Contribute towards highlighting any need to update procedures and controls as a result of changes in products, systems, policy or regulations

**People and Talent**
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations amongst colleagues and work in collaboration with partners
- Ensure active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation
- Contribute to continuous process improvement and sharing best practice

**Risk Management**
- Adherence to all Group Policies and relevant legislation
- Commitment to Group Code of Conduct
- Timely completion of all e-leaning, attestations and requests for information

**Governance**
- Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Willingness to ‘speak up’ in the event of any realised or perceived breach of group conduct rules or laws by colleagues
- Willingness to work with any local regulators in an open and cooperative manner

**Regulatory and Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Adherence to code of conduct prescribed by FCA

**Key Stakeholders**
- FM Desk, Regional & Global Heads
- FM Trading & Sales
- Global FM Assistants & PAs
- London Support Network
- Technology, Finance & Property Functions

**Other Responsibilities**
- Demonstrate Here for good and Group’s brand and values in daily behaviour
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

**Role Specific Competencies**
- Application & PC Skills
- Stakeholder Engagement
- Governance & Support

**About Standard Chartered**

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and eac

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