Customer Assistant

6 months ago

Harrogate, United Kingdom M&S Full time

**Key Accountabilities**

Cafe Customer Assistant

Work Pattern

Wk 1 Tues Fri 10.30 -17.30, Sat 7.30 -15.00

Wk 2 Mon Thur 10-17.30 Sun 9.45-16.00
**Key Capabilities**

**Work Pattern**
**Wk 1 Tues Fri 10.30 -17.30, Sat 7.30 -15.00**
**Wk 2 Mon Thur 10-17.30 Sun 9.45-16.00**

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Assistant

    6 months ago

    Harrogate, United Kingdom M&S Full time

    **Summary** Customer Assistant - Womenswear - Harrogate **All the details** Customer Assistant - Womenswear - Harrogate **Temporary Position** Work Pattern WEEK 1 & 2 - Sun 10.00-16.30 Mon 10.00-18.00 Tues 10.00-18.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...

  • Customer Assistant

    6 months ago

    Harrogate, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - Oatlands **All the details** Customer Assistant - Operations - Oatlands **Temporary Position** Work Pattern WEEK 1 & 2 - Sat 20.15-00.15 Sun 18.15-22.15 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within...

  • Customer Assistant

    6 months ago

    Harrogate, United Kingdom M&S Full time

    **Summary** Customer Assistant - Backstage - Oatlands **All the details** Customer Assistant - Backtsage - Oatlands **Temporary Position** Work Pattern WEEK 1 & 2 - Weds 7.00-10.00 Thurs 07.00-10.00 Fri 07.00-10.00 Sat 07.00-10.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...

  • Customer Assistant

    6 months ago

    Harrogate, United Kingdom M&S Full time

    **Summary** Customer Assistant - Cafe - Harrogate **All the details** Customer Assistant - Cafe - Harrogate **Permanent Position** Work Pattern WEEK 1 - Sun 11-3 Mon 11-3 Wed 11-3 Thurs 11-3 WEEK 2 - Tues 11-3 Wed 11-3 Thurs 11-3 Sat 11-3 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every...

  • Customer Assistant

    6 months ago

    Harrogate, United Kingdom M&S Full time

    **Summary** Customer Assistant - Cafe - Harrogate **All the details** Customer Assistant - Cafe - Harrogate **Permanent Position** Work Pattern WEEK 1 - Sun 09.00-17.00 Mon 09.00-17.00 Wed 10.00-18.00 Thurs 10.00-18.00 Fri 10.00-18.00 WEEK 2 - Mon 10.00-18.00 Tues 10.00-18.00 Wed 10.00-18.00 Fri 08.00-16.00 Sat 08.00-16.00 **Purpose** - To deliver a...

  • Customer Assistant

    7 months ago

    Harrogate, United Kingdom M&S Full time

    **All the details** Customer Assistant - Foods - Oatlands **Temporary Position** Work Pattern Every Saturday 12.00-20.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you...

  • Customer Service Assistant

    7 months ago

    Harrogate, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant - Nights **Location**:Harrogate, HG2 7AA **Hours**:Part-Time Hours Available **Hourly Rate**: £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for night shift).** **What’s in...

  • Customer Assistant

    7 months ago

    Harrogate, United Kingdom M&S Full time

    **All the details** Customer Assistant - Foods - Harrogate **Permanent Position** Work Pattern **WEEK 1** - Mon 13.00-21.00 Tues 10.00-18.00 Fri 13.00-21.00 Sat 13.00-21.00 **WEEK 2** - Sun 08.00-16.00 Wed 10.00-18.00 Thurs 13.00-21.00 Fri 13.00-21.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues...

  • Customer Assistant

    6 months ago

    Harrogate, United Kingdom M&S Full time

    **Summary** Operations Assistant **All the details** **WORKING PATTERN** Sunday 06:00-10:00 Monday 06:00-10:00 Tuesday 06:00-10:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks...

  • Customer Assistant

    7 months ago

    Harrogate, United Kingdom Lidl Full time

    Full Time Summary £12.00 - £13.00 per hour | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no...

  • Customer Assistant

    7 months ago

    Harrogate, United Kingdom Marks & Spencer Full time

    Customer Assistant - Clothing & Home - 37.5 Hrs Wk 1 Mon 09:00-17:00 Tue 09:00-17:00 Wed 09:00-17:00 Fri 09:00-17:00 Sat 09:00-17.00 Wk 2 Sun 09:00-17:00 Mon 09:00-17:00 Wed 09:00-17:00 Thur 09:00-17:00 Fri 09:00-17:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of...

  • Customer Assistant

    7 months ago

    Harrogate, United Kingdom Marks & Spencer Full time

    Customer Assistant - Stylist - 20 Hrs Week 1 Mon 7:00- 14:00 Thurs 6:00-13:00 Sat 7:00-14:00 Week 2 Sun 8:00-14:00 Tue 6:00-13:00 Thurs 6:00- 13:00 - Stylist - Visual Merchandiser to be focused 100% on visual execution and coaching in a Best In Town Store **Key Accountabilities** Best in town execution (80% of time spent) - Delivers an aspirational and...

  • Customer Service Assistant

    6 months ago

    Harrogate, United Kingdom Leeds Building Society Full time

    Branch/Department: - Harrogate Oxford Street**Location**: - HarrogateContract Type: - Fixed Term Contract - Maternity Cover**Salary**: - £23,000Vacancy Working Pattern: - Working Hours Mon, Wed, Thurs, Fri - 7 hours per day Branch open 13 Sats per yearHours per week: - 28 - Looking for a _**_Customer Service role_**_ with an _**_award-winning_**_...

  • Customer Assistant

    6 months ago

    Harrogate, United Kingdom Lidl in Deutschland Full time

    Summary £12.40 - £13.00 per hour | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme 'As of the 1st August 2024 our pay will be increasing to £12.40 - £13.35' Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in...

  • Customer Service Assistant

    4 weeks ago

    Harrogate, United Kingdom Compass Uk & Ireland Full time

    Are you a team player with a passion for food and people?Do you thrive in a busy environment?If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Compass Group UK&I on a permanent casual basis, contracted to 0 hours per week.Ensure you read the information regarding this opportunity thoroughly before...

  • Customer Service Assistant

    4 weeks ago

    Harrogate, United Kingdom Compass UK & Ireland Full time

    Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Compass Group UK&I on a permanent casual basis, contracted to 0 hours per week.As a Customer Services Assistant, you will contribute to a passionate and...

  • Customer Service Assistant

    6 months ago

    Harrogate, United Kingdom Compass Group Full time

    Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Compass Group UK&I on a permanent casual basis, contracted to 0 hours per week. As a Customer Service Assistant, you will contribute to a passionate and...

  • Customer Service Assistant

    6 months ago

    Harrogate, United Kingdom Compass Group Full time

    Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Compass Group UK&I on a permanent casual basis, contracted to 0 hours per week. As a Customer Service Assistant, you will contribute to a passionate and...

  • Customer Assistant

    6 months ago

    Harrogate, United Kingdom M&S Full time

    **All the details** **WORKING PATTERN** **WEEK 1** **Sun 13.30-19.30** **Fri 15.30- 21.30** **WEEK 2** **Tue 15.30-21.30** **Sat 15.30-21.30** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the...

  • Customer Assistant

    6 months ago

    Harrogate, United Kingdom M&S Full time

    **All the details** **WORKING PATTERNS** **WEEK1** **Mon 15:30 -21:30** **Sat 15:30 - 21:30** **WEEK 2** **Sun 13:30-19:30** **Thurs 15:30-21:30** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...