![Marks & Spencer](https://media.trabajo.org/img/noimg.jpg)
Customer Assistant
3 months ago
Customer Assistant - Clothing & Home - 37.5 Hrs
Wk 1
Mon 09:00-17:00
Tue 09:00-17:00
Wed 09:00-17:00
Fri 09:00-17:00
Sat 09:00-17.00
Wk 2
Sun 09:00-17:00
Mon 09:00-17:00
Wed 09:00-17:00
Thur 09:00-17:00
Fri 09:00-17:00
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates, it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Harrogate, NORTH YORKSHIRE, ENGLAND;
Harrogate
-
Customer Assistant
2 months ago
Harrogate, United Kingdom M&S Full time**Summary** Customer Assistant - Womenswear - Harrogate **All the details** Customer Assistant - Womenswear - Harrogate **Temporary Position** Work Pattern WEEK 1 & 2 - Sun 10.00-16.30 Mon 10.00-18.00 Tues 10.00-18.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...
-
Customer Assistant
2 months ago
Harrogate, United Kingdom M&S Full time**Summary** Customer Assistant - Backstage - Oatlands **All the details** Customer Assistant - Backtsage - Oatlands **Temporary Position** Work Pattern WEEK 1 & 2 - Weds 7.00-10.00 Thurs 07.00-10.00 Fri 07.00-10.00 Sat 07.00-10.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...
-
Customer Assistant
2 months ago
Harrogate, United Kingdom M&S Full time**Summary** Customer Assistant - Operations - Oatlands **All the details** Customer Assistant - Operations - Oatlands **Temporary Position** Work Pattern WEEK 1 & 2 - Sat 20.15-00.15 Sun 18.15-22.15 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within...
-
Customer Assistant
2 months ago
Harrogate, United Kingdom M&S Full time**Summary** Customer Assistant - Cafe - Harrogate **All the details** Customer Assistant - Cafe - Harrogate **Permanent Position** Work Pattern WEEK 1 - Sun 11-3 Mon 11-3 Wed 11-3 Thurs 11-3 WEEK 2 - Tues 11-3 Wed 11-3 Thurs 11-3 Sat 11-3 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every...
-
Customer Assistant
2 months ago
Harrogate, United Kingdom M&S Full time**Summary** Customer Assistant - Cafe - Harrogate **All the details** Customer Assistant - Cafe - Harrogate **Permanent Position** Work Pattern WEEK 1 - Sun 09.00-17.00 Mon 09.00-17.00 Wed 10.00-18.00 Thurs 10.00-18.00 Fri 10.00-18.00 WEEK 2 - Mon 10.00-18.00 Tues 10.00-18.00 Wed 10.00-18.00 Fri 08.00-16.00 Sat 08.00-16.00 **Purpose** - To deliver a...
-
Customer Assistant
3 months ago
Harrogate, United Kingdom M&S Full time**All the details** Customer Assistant - Foods - Oatlands **Temporary Position** Work Pattern Every Saturday 12.00-20.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you...
-
Customer Assistant
3 months ago
Harrogate, United Kingdom M&S Full time**All the details** Customer Assistant - Foods - Harrogate **Permanent Position** Work Pattern **WEEK 1** - Mon 13.00-21.00 Tues 10.00-18.00 Fri 13.00-21.00 Sat 13.00-21.00 **WEEK 2** - Sun 08.00-16.00 Wed 10.00-18.00 Thurs 13.00-21.00 Fri 13.00-21.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues...
-
Customer Service Assistant
3 months ago
Harrogate, United Kingdom EG Group Full time**Role**:Customer Service Assistant - Nights **Location**:Harrogate, HG2 7AA **Hours**:Part-Time Hours Available **Hourly Rate**: £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for night shift).** **What’s in...
-
Customer Assistant
2 months ago
Harrogate, United Kingdom M&S Full time**Summary** Operations Assistant **All the details** **WORKING PATTERN** Sunday 06:00-10:00 Monday 06:00-10:00 Tuesday 06:00-10:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks...
-
Customer Assistant
3 months ago
Harrogate, United Kingdom Lidl Full timeFull Time Summary £12.00 - £13.00 per hour | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no...
-
Customer Assistant
2 months ago
Harrogate, North Yorkshire, United Kingdom Marks and Spencer Full timeSummaryCustomer Assistant - Foods - OatlandsAll the detailsFixed Term until 31/08/2024 Work Pattern Week 1 & 2 Sunday 13:00 - 18:00 Monday 13:00 - 18:00 Tuesday 13:00 - 18:00 Thursday 13:00 - 18:00 Friday 13:00 - 18:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...
-
Customer Assistant
2 months ago
Harrogate, United Kingdom Marks & Spencer Full timeCustomer Assistant Sundays 2000-0500 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all channels...
-
Customer Service Assistant
2 months ago
Harrogate, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Harrogate, HG2 7AA **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Assistant
3 months ago
Harrogate, United Kingdom Marks & Spencer Full timeCustomer Assistant - Stylist - 20 Hrs Week 1 Mon 7:00- 14:00 Thurs 6:00-13:00 Sat 7:00-14:00 Week 2 Sun 8:00-14:00 Tue 6:00-13:00 Thurs 6:00- 13:00 - Stylist - Visual Merchandiser to be focused 100% on visual execution and coaching in a Best In Town Store **Key Accountabilities** Best in town execution (80% of time spent) - Delivers an aspirational and...
-
Customer Assistant
3 months ago
Harrogate, United Kingdom Marks & Spencer Full timeCustomer Assistant - Cafe - 37.5 Hrs Wk1 Sunday 09:00-17:00 Monday 09:00-17:00 Wednesday 09:30-17:30 Thursday 09:00-17:00 Friday 09:30-17:30 Wk2 Monday 09:00-17:00 Tuesday 09:00-17:00 Wednesday 09:30-17:30 Friday 09:00-17:00 Saturday 09:30-17:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every...
-
Customer Service Assistant
2 months ago
Harrogate, United Kingdom Leeds Building Society Full timeBranch/Department: - Harrogate Oxford Street**Location**: - HarrogateContract Type: - Fixed Term Contract - Maternity Cover**Salary**: - £23,000Vacancy Working Pattern: - Working Hours Mon, Wed, Thurs, Fri - 7 hours per day Branch open 13 Sats per yearHours per week: - 28 - Looking for a _**_Customer Service role_**_ with an _**_award-winning_**_...
-
Customer Assistant
2 months ago
Harrogate, United Kingdom Lidl in Deutschland Full timeSummary £12.40 - £13.00 per hour | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme 'As of the 1st August 2024 our pay will be increasing to £12.40 - £13.35' Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in...
-
Customer Service Assistant
3 months ago
Harrogate, United Kingdom Compass Group Full time**What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Compass Group UK&I on a part time basis, contracted to 22.5 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes...
-
Customer Service Assistant
2 months ago
Harrogate, United Kingdom North Yorkshire Police Full time**Customer Service Assistant** **Location**: Harrogate **Salary**: Scale ** **2 £20490 - £21,018 **Hours**: Full time, 37 Hours per week **Contract**: Permanent As part of our Organisational Development Programme, the Office of the Police, Fire and Crime Commissioner (OPFCC) have an exciting new opportunity for a motivated and dedicated individual...
-
Customer Service Assistant
2 months ago
Harrogate, United Kingdom Compass Group Full timeAre you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Compass Group UK&I on a permanent casual basis, contracted to 0 hours per week. As a Customer Service Assistant, you will contribute to a passionate and...