Sales Progression Team Leader
7 months ago
Are you a sales progressor looking to** take the next step up in your career?** Then, this may be the role for you
This** **independent** **estate agency** with **a strong network of offices** is looking to recruit a **Team Leader** **to join the team in **Bracknell.**
Our client is looking for an **experienced Sales Progressor** who can utilise their existing knowledge in a similar role to **ensure company standards and achieved,** alongside supporting the daily** management of the team** to ensure department success.
The company offers **uncapped commission** opportunities for** **up-selling beneficial products and services** **to customers**.**
**The role will include the following**:
- Managing a team of staff providing motivation, focus and direction. This would also include monitoring the team to ensure company key processes are being met
- Coaching and developing the team to ensure that staff have the right levels of business/conveyancing knowledge to be able to deal with standard queries across all key areas
- Monitoring performance against targets and service levels and takes appropriate action
- Being the key daily point of contact with conveyancing partners. Monitoring service standards and escalating issues of underperformance. Ensuring adequate attention is paid to caseloads and therefore pre-empting and preventing potential overloads which could affect service standards
- Providing support to branches in handling transactions through from sale agreed to exchange and completion
- Ensuring outgoing documentation is sent to all relevant parties in a timely manner
- Handling queries on ongoing transactions and ensure they are dealt with promptly and effectively
- Liaising with branch staff to ensure they are aware of the status of every sale you are managing on their behalf
- Building strong relationships with branch staff, solicitors, financial service advisors and surveyors
- Ensuring the company complies with agreed procedure and all relevant legislation.
**Personal specification**:
- Have previous sales progression or estate agency experience
- Experience within a team leader/supervisor role would be seen as an advantage
- The ability to motivate a team
- Strong customer service skills
- Be able to work effectively whilst managing a team
- Be motivated and enthusiastic at all times
- Display high standards of service and presentation
- Have good organisational skills.
The package for this role will be in the region of** of** **£30,000 to £40,000.** **Benefits include quarterly awards, trips and prizes, continuous career and personal development opportunities, increasing holiday entitlement, a day off for your birthday, **and much more
This is a Monday to Friday role. **No weekends*
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