Sales Order Management Team Leader

4 weeks ago

Hoddesdon, United Kingdom Pharmaron UK Hoddesdon Full time

**We are looking for**:To be part of the Hoddesdon Sales Order Processing (SOP) team, lead the SOP team, with mínimal support, in the absences of the SOP Manager (unfilled role) and oversee the end to end process from project set up through to fulfilment, in accordance with the contracts established with our clients and in compliance with company and accounting policies.
**At Pharmaron we offer**:

- ** Vibrant and dynamic employment - **we are a highly specialised, growth company operating in a critical sector of the economy - our future is strong and exciting
- ** Opportunities to develop your skills and yourself - **our rapid growth brings greater opportunities for you to learn and grow faster
- ** A great team where we all support each other - **enjoy your work - after all you spend about a third of your time here

***

**Requirements**:

- The job holder will be required to operate Access Dimensions and Focal Point for which proficiency or transferable knowledge is required or able to be quickly obtained (internal and external training on these systems will be provided).
- The role requires meticulous attention to detail and for all work to be conducted strictly in accordance with company Policies and Procedures and Standard Operating Procedures.
- Work efficiently and tidily such that work is carried out in a well-planned and organised way and timely manner.
- Follow all Health, Safety and Environmental requirements that are defined on work instructions or communicated in training.
- Responsible for maintaining own training file.
- Ensure that any operating practice or instrument defect, which may affect safety at work, is brought to the attention of Management.
- Respect the confidentiality of information obtained in the course of duties performed and refrain from disclosing such information without written consent from Management, except where disclosure is required by law or by the order of a Court.

Desirable:

- Further education qualification in areas related to the role, such as in the areas of sales order management, contracts and trade compliance

Essential:

- Over 3 years’ experience in relevant role within a fast paced finance department
- Experience of ERP systems in medium sized organization upwards where activities are distributed across different functions.

**Key roles and responsibilities**:

- To be part of, lead, train and develop the Hoddesdon Sales Order team handling the end to end process from project set up through to fulfilment. The team duties include:

- Review contracts (Quotations, Work Orders and Purchase Orders) for completeness, compliance and accuracy.
- Raise internal purchase order requests for multi-site projects.
- Update relevant contracts monitoring spreadsheets that assist with monthly revenue recognition, reporting and forecasting.
- Work collaboratively with the Business Unit Directors and Project Managers to ensure relevant monthly revenue recognition and invoicing activities undertaken across all projects.
- Assist Project Managers by providing relevant reports and analysis of information.
- Ensure project revenue recognition and project completion recorded and signed off accordingly for audit purposes and in agreement with operations and Finance.
- Raise invoices in a timely manner - at signature of contract, regular monthly invoicing, per milestones or at project completion and through review of weekly invoicing milestone report.
- Further activities/requirements:

- To work closely with Business Development, the Operations Business Unit Managers and Finance in order to ensure that all projects and client services are accurately recognized for order reporting, revenue reporting and correctly invoiced and that appropriate support is provided to stakeholders.
- Ensure robustness and reliability of systems and processes with a mínimal, but appropriate level of administration.
- Review contracts (Quotations, Work Orders and Purchase Orders) for completeness, compliance and accuracy.
- Evaluate processes and procedures to enhance the effectiveness of the business operations to support the growth in quantity and complexity of contracts.
- Set up and update tracking spreadsheets in Excel for multi-site / complex / long term projects and liaise on monthly basis with the Project Managers looking after such integrated projects.
- Work with internationally based Pharmaron project teams to ensure intercompany projects are reporting accurately.
- Ensure revenue recognition complies with company policy and accounting rules.
- Work with site Management Accountants and wider Finance team to ensure accurate recording of monthly revenue.
- Ensure informative reporting to senior management and other stakeholders as appropriate and as required.
- Demonstrate meticulous attention to detail, adherence to deadlines and ensure that all work is conducted with diligence and courtesy and assertively.

**Our Company**:“We are a dynamic, fast-growing company, with an enviabl

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