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Trainee IT System Support
4 months ago
Ramsdens are an award winning Legal 500 recommended full service law firm with offices across Yorkshire. We enjoy a reputation for the highest quality of staff, and Firm's record of achievement results from the efforts of excellent staff, both legal and support. **An exciting position has become available for a Trainee IT System Support **to work at our Admin centre based in Brighouse
**Main Responsibilities of the role will include**:
- Be the first point of contact for IT and Support queries in the firm
- Support clients and colleagues over a number of systems
- Installing and checking IT equipment for colleagues across the firm
- Build strong service oriented relationships with both Clients and members of staff
- Support multiple systems and processes for users
- Be an active member of the team, owning issues and ensuring they are followed up
- Involvement in new system roll outs and supporting projects
- A positive, can do attitude in a fast paced environment
- Experience in working with case management systems
- Good knowledge of Microsoft Office products
- Confident in verbal and written communication
- Good understanding of basic IT desktop set up
Salary will be competitive and dependent on experience, and the firm offers a benefits package, as well as realistic opportunities for development and progression
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Brighouse: reliably commute or plan to relocate before starting work (required)
Work Location: One location