Reservations Sales Associate
4 days ago
The Landmark London is recruiting for a **Reservations Sales Associate**.
Are you passionate about world class service and you would like to start or continue your career in one of the Leading Hotels of the World?
To thank you for your hard work and loyalty, some of the **excellent benefits** you will enjoy are:
**Competitive salary + commission**
28 days paid holiday, including bank holidays (increased holiday entitlement with length of service)
- Uniform and free dry cleaning for uniforms
- Free meals whilst on duty
- Health checks and life assurance cover - death in service scheme
- 50% discount in our outlets (including sister properties)
- Discounted Accommodation as well as Spa Treatments for team members and their friends & family (including sister properties)
- Canada Life Discount Membership
- We Care - 24/7 online GP, mental health support and virtual wellbeing
- Discretionary Hotel Sick Pay after 6 months of service
- Employee Assistance Programme
- Recommend a Friend scheme
- Bike to work scheme
- Season ticket loan
- Annual Staff Party / GEM Recognition Scheme
**ABOUT THE ROLE**
We are currently looking for a passionate Reservations Sales Associate, to join our Revenue Centre. This is a fantastic opportunity to join a friendly and welcoming team on a permanent basis, and help us to consistently deliver memorable moments and five star service to our guests and each other.
At The Landmark London, our purpose is to enrich the journeys of our people and our guests and as a Reservations Sales Associate, your **main duties** will include:
- To liaise with Sales and Marketing in connection with new accounts
- To produce weekly/ monthly reports where appropriate and to meet with members of the sales team to discuss and brainstorm the result of the reports
- To maximise the yield through adherence to selling strategies and yield management techniques
- To generate incremental revenue through bookings for other Hotel facilities
- To be able to recognise and acknowledge regular guests, VIP and regular bookers
As a Reservations Sales Associate, you will be required to work 40hours per week, on a shift rota.
**WHO WE ARE LOOKING FOR**
- Respect - I will treat others as I would like to be treated
- Integrity - I will deliver what I promise to deliver
- Continuous Improvement** **- I will actively seek out opportunities for improvement and take action
- Fun - I will bring positive energy to support a happy environment
**ABOUT THE COMPANY**
The Landmark London is a proud member of **the Leading Hotels of the World **and was named **4th position** in the acclaimed **The Sunday Times’ ‘100 Best Companies to Work For’ in 2020** making the list for the third consecutive year.
The Landmark London was the first hotel in the world to be awarded **Investors in People Platinum** by achieving the highest score in accommodation business sector globally. In September 2019, the hotel was named the **AA Hotel of The Year London 2019-20** for our seamless service and five star luxury guest experience.
Furthermore, in August 2020 the hotel’s efforts and investment in our team member’s health and wellbeing was recognised by the Mayor of London with the **London Healthy Workplace Award**.
We believe that without our dedicated team, our pursuit of excellence would not be possible. Each person is a vital team member and that is why we feel it is of utmost importance to invest in our people to ensure that they have both an enriching and rewarding journey with us.
INDHOTEL
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