Rowing Activities Booking Administrator

1 month ago

London, United Kingdom Fulham Reach Boat Club Full time

**About Fulham Reach Boat Club**

Fulham Reach Boat Club is an award-wining charity which exists to create a world where there is Rowing for All. We do this by opening up access to rowing for all in our community, especially those who are most in need because of financial hardship or social circumstance. We believe rowing helps realise full potential not just through the physical benefits but by developing confidence, resilience, communication and team working skills applicable both on and off the water.

Specifically, we are aiming to:

- Help reduce the reoffending rate of serving prisoners through access to indoor and outdoor rowing clubs.
- Give every pupil in our participating state schools the opportunity to learn to row and compete whilst teaching them the true meaning of teamwork, focus and confidence.
- Deliver access to the river for the local community with our fun, friendly and flexible club environment.
- Tackle ‘Holiday Hunger’ during the summer break for those children most in need.

**About the Post Holder**

We are looking for someone with great interpersonal and organisational skills that likes administration related tasks and communication with our customers.

**About the Role**

**Key Responsibilities**
- Maintaining bookings software systems
- Matching bookings with coaches’ availabilities, working closely with boat house manager.
- Communicating and building good relationships with our customers
- Reporting to Finance Manager on monthly bookings results and discussing targets.

**Essential skills and experience**
- Excellent organisational and administrative skills
- Professional and friendly
- Ability to work independently as well as part of a team
- Excellent customer service skills

**Job Type**: Part-time

**Salary**: £14,000.00 per year

Expected hours: 20 per week

**Benefits**:

- Flexitime
- Gym membership

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- London, W6 9GX (required)

Ability to Relocate:

- London, W6 9GX: Relocate before starting work (required)

Work Location: Hybrid remote in London, W6 9GX

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