Customer Support Advisor
2 weeks ago
**Customer Support Advisor / Customer Service Advisor**
**Over, Cambridge**
**£23,000 - £25,000**
An opportunity to work within a fast-paced customer services environment has become available with our client. Their customer support team is an integral part of the business and they believe that exceptional customer service is key.
**Excellent Benefits -**
- hybrid working
- 26 days holiday plus Bank Holidays
- private medical
- profit share
- on-site parking
This role would suit someone who loves working with customers, enjoys talking with people and has a desire to go "above and beyond" to ensure customer satisfaction.
Working within a team of 8, you will be responsible for a range of customer related tasks, to include order processing, dealing with enquiries, chasing deliveries and CRM management. You will work closely with both internal and external parties
- Previous experience within an office-based customer service environment
- A proactive mindset and have a desire to offer exceptional service to customers in a timely manner
- Excellent IT skills
- Great attention to detail
- Fantastic telephone skills
Our client can offer great career prospects, excellent benefits and an opportunity to be part of an employee owned business.
For more information please apply
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