Call Centre Agent
2 weeks ago
**Location**: Hemel Hempstead
**Salary**: £20K- £24K per Year
**Contract**: Permanent
**Type**: Full Time
**Reference**: CLOSOX_1691597979
**Posted**: August 9, 2023
CALL CENTRE AGENT position - Hemel Hempstead
PERM, FULLY OFFICE BASED
Hours in shifts starting between 8-11am (rota)
37.5 hour week
CUSTOMER SERVICE EXPERIENCE REQUIRED
I am currently recruiting on behalf of a leading construction company in the recruiting of a Centre Agent for their office in Hemel.
We are not looking for someone with previous construction knowledge just for someone who is friendly and able to speak confidently over the phone.
You will be the first point of contact for customers and will be tasked with answering the phone and dealing with customer queries. You will then pass the queries onto the relevant team.
We are looking for someone who is bubbly, confident on the phone and is a real people person.
The office itself has a range of ages and has a real family feel.
Skills & Experience required:
Good customer care and communication skills.
Good telephone manor.
Computer literacy.
High standard of administrative skills.
Office based role.
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