Call Centre Advisor- Immediate start

1 month ago


Hemel Hempstead Hertfordshire, United Kingdom Butlin's Full time

Our guests contact us with all sorts of enquiries – some to book their holiday with us, others may have a few questions about the resorts and what to do during their stay.
You will become an expert on everything needed to ensure every guest has the best time on their holiday and we will support you every step of the way. To begin with, you will work exclusively with our guests over the phone. Shift Patterns


Typical shifts are a mixture of 9am-5.30pm-9pm shifts with two days off per week.
You will need flexibility during the week and weekend as a full-time member of the team, but we will always do our best to accommodate reasonable requests around shift patterns to fit around you.
If you love making a difference and think you have what it takes to excite our guests as they arrange their holidays with us, this could be the perfect role for you.
As a team who understand the importance of getting it right for every guest, we are looking for team members who will be willing to go the extra mile and ensure that we find the perfect holiday for every guest.
We are looking for someone with experience of working with customers or guests over the phone or in person. Alongside being on the phone, you will be working on a computer and with some of our booking systems – you should therefore be confident using a computer.
For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.



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