Chocolate Making Team Leader

5 months ago


Birmingham, United Kingdom Cadbury World Full time

What you'll bring to the team:
Calling all chocolate lovers Do you fancy taking a leading role at Cadbury World and help make chocolatey memories that will last a lifetime? We’re currently looking for a Chocolate Making Team Leader to assist with leading and mentoring our chocolate making team

Overall, we're looking for someone with a genuine desire to promote outstanding customer service and memorable experiences every day.

In this exciting adventurous role, you'll ensure the delivery of excellent customer service standards as well as making sure health and safety remains the number one priority for yourself and your team.

You’ll support the Chocolate Making Assistant Manager in leading the Chocolate Making team. Serving as an ambassador, our chocolate demonstrators deliver key information to visitors through presentations and demonstrations. Therefore, you will provide wonder filled advice, guidance, and information about the attraction to our guests, whilst coaching the team to make sure we are delivering memorable experiences.

This is a permanent contract, working full-time. Our attraction is open daily, so flexibility is needed as shifts will include weekends and school and bank holidays.

Qualifications & Experience:

- Previous experience as a team leader/supervisor
- Experience of working in fast-paced and health and safety conscious environment
- The ability to build a rapport with guests and employees alike
- A strong decision-maker
- Excellent communication and people skills
- Able to think on your feet and address problems creatively

**Benefits**:
Alongside acting as a role model for the wider team, you’ll also receive:

- Merlin Magic pass allowing your friends and family to visit our attractions
- Enjoy the Ride Pass - giving you and 5 others a Merlin Annual Pass (Gold Edition)
- Employee Assistance Programme
- 40% online LEGO discount
- 25% discount in retail and food
- Access to an exclusive employee discount website and much more

Pay Range: GBP £22,000.00/Yr.



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