Care Coordinator

2 weeks ago


London, United Kingdom Morden Hall Medical Centre Full time

Morden Primary Care Network is looking to recruit a Care Coordinator to join one of our practice teams at Morden Hall Medical Centre. Morden PCN also encompasses Central Medical Centre, Stonecot Surgery and Ravensbury Park Medical Practice covering a total registered list of around 38,000 patients. Each Care Coordinator has a primary practice base although may be required to provide support to the other practices within the PCN.

The main roles of the successful applicant will be to proactively communicate information between patients, doctors and professionals and to assist the clinical teams with administrative functions within the practice. There will be peer-learning opportunities for the care coordinators across the PCN and also training and development opportunities. The role is responsible to a clinical and managerial lead in the individual’s base practice. The PCN practices strive to provide high quality patient care and have a strong base of education and training.

This role requires excellent communication and organisational skills including an ability to prioritise, multitask and work to deadlines. The role will be a key member of the base practice team and the successful applicant would need to work to a high standard with all members of the team.

Experience
- Approachable and polite manner when under pressure
- Ability to problem solve and find information
- Work as part of a team
- Previous experience of working with patients in a healthcare setting
- Have a basic understanding of “signposting” or “care navigation” and its benefits to the patient and colleagues
- Understand how to access local patient support services
- Knowledge and experience of the GP practice referral process
- Good all round computer knowledge
- Ability to work late and early shifts to aid team coverage of practice services

Additional
- Experience with EMIS and Docman clinical systems
- Previous experience in or engagement with Social care Services and support
- Previous experience of working in a GP Practice setting

**Salary**: 20-24,440 per anum

Hours: 37.5/week

Experience within GP and medical services is preferred and previous experience with EMIS will be an advantage. However, these are not essential as full training and induction will be given. Our primary aim is to recruit the right type of person to the role, as we are confident we can train our staff to a high standard of accomplishment

In return, we will offer a competitive rate of pay, excellent support and training, together with access to the NHS Pension plan

**Job Types**: Full-time, Permanent

**Salary**: £20,921.00-£24,440.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
All patients are requested to use masks when attending the practice and all staff use masks, PPE and sanitising as required throughout the premises

Ability to commute/relocate:

- London, SW19 3DA: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Previous experience with Social care Services or support: 1 year (preferred)
- Previous experience of working in a GP Practice setting: 1 year (preferred)
- providing care: 1 year (required)


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