Complaints Officer

**Are you an Complaints Officer looking for a new opportunity?** **Rate Negotiable** **3-6Months Contract** RESPONSIBLE FOR: - Checking and quality assuring the work of others - Leading on work streams that involve managing the input of others - Leading on projects that involve managing the input of others from across the organisation, and could involve...

The Service Group Manager has a number of work streams that requires an officer to support on, and these include, but are not limited to, the following: - Quality assure complaint responses and investigate the causes of complaints - Needs analysis and process analysis of the administration function - Administration support for the Behaviour Change Team...

We require a Business Support Officer to assist us with a peak in workload relating to complaints, case work and leaks. The Customer Relationship Team is one of the most high profile teams in Housing working on a varied scope of work in Building Maintenance. We are looking for ambitious, committed people who want to learn and enjoy working in a fast paced...

Seven Resourcing are looking for a temporary Data Protection Officer to work in Hackney. This position is initially for a period of 3 months and is paying £22.02 per hour (PAYE and umbrella payment options are available). **The role**: Act as Hackney Education's (HEd) main point of contact and service expert in relation to Complaints, Freedom of...

We require a Business Support Officer to assist us with a peak in workload relating to complaints, case work and leaks. The Customer Relationship Team is one of the most high profile teams in Housing working on a varied scope of work in Building Maintenance. We are looking for ambitious, committed people who want to learn and enjoy working in a fast paced...

We require a Business Support Officer to assist us with a peak in workload relating to complaints, case work and leaks. The Customer Relationship Team is one of the most high profile teams in Housing working on a varied scope of work in Building Maintenance. We are looking for ambitious, committed people who want to learn and enjoy working in a fast paced...

We are looking for a Customer Relationship Officer to support a busy team who work across multiple high profile work streams. We require flexible, hard working individuals who can work in a fast paced working environment and contribute to the success and growth of our team. This opportunity is perfect for ambitious individuals who want to get experience in...

**PURPOSE OF THE JOB**: To work as part of the Mayor & Cabinet Office providing a comprehensive, coordinated and efficient support service to the Council’s senior leadership, enabling the Mayor and Cabinet to deliver their strategic objectives. - To provide a proactive, reliable and confidential support service to members of the Mayor’s Cabinet,...

1. To provide comprehensive financial, administrative and project support to teams across the repairs client service as directed by the relevant line manager, helping to support day-to-day service delivery and ensure good standards of customer care. - 2. To undertake all administrative work associated with the ordering and tracking of repairs works...

SKILLS & ABILITIES: - Ability to plan and manage the diary of two or more Cabinet members and forward plan. - Ability to produce high quality documents using Google Suite. - Excellent time management skills, develop work plans, set priorities, meet deadlines and prioritise conflicting demands. - Ability to communicate effectively at all levels both orally...

Our local authority client based in East London are urgently seeking an experienced Business Support Officer. **Purpose of the Job** To provide comprehensive, customer focused, administrative, data management, project, and financial support to teams across the repairs client service. The postholder will be expected to manage competing priorities, plan and...

**PURPOSE OF THE JOB**: As a member of the Environmental Health team you will be responsible for the successful delivery of the business objectives of your designated team that will contribute to the achievement of the Mayor’s priorities, Council’s corporate objectives. Carry out the duties of an Environmental Health Officer, undertake inspections,...

**Business Support Officer - Hackney (Temp Vacancy)** **Umbrella Pay Rate:£22.00ph** **Full-Time (37 hours)** **Job Purpose**: To provide comprehensive, customer focused, administrative, data management, project, and financial support to teams across the repairs client service. The post[1]holder will be expected to manage competing priorities, plan and...

Our client is a housing association with properties across the UK. Currently they are seeking an experienced Neighbourhood Officer to join their London team. This is a temporary position for 4-5 months, is on a full time basis (35 hours per week) and requires a basic DBS. You would be required to work from the office at least 2 times a week and personal...

Our client is a housing association with properties across the UK. Currently they are seeking an experienced Neighbourhood Officer to join their London team. This is a temporary position for 4-5 months, is on a full time basis (35 hours per week) and requires a basic DBS. You would be required to work from the office at least 2 times a week and personal...

**Information and Assessment Officer - Hackney (Temp Vacancy)** **Pay Rate**:£18.76ph** **Full-Time (37 hours)** **Job Purpose**: Responsible to a Senior Practitioner within the locality neighbourhoods team, the post holder will work with Social Workers and Occupational Therapists to provide effective, customer focused, and fully accessible information...

**Job Title: Benefits and Housing Needs Assistant x3** **Contract type**:Temporary 6-months+ (job assignments are often, extended by clients on a longer-term basis). **Sector**:Local Government **Department**: **Location: Hackney** **Hours Per Week**:Full-time position **Start Time**:9:00 AM **End Time**:17:00 PM **PAYE Rate**:£17.27 ph Umbrella/Ltd...

**3 Month FTC - 35 Hours per week** **Summary**: To provide a first class professional customer service to residents and customers of London Borough of Hackney as a first point of contact. To resolve complex technical enquires from visitors in relation to a wide range of housing management and leasehold enquiries including repair notifications, rent and...

As the office-based Customer Care Manager, you’ll be responsible for the day to day running of the Customer Care office, ensuring customer satisfaction, and working to meet defined KPI performance targets. **You will be expected to**: - Ensure that the Customer Care office team is compliant with all relevant SHE policies and procedures, putting the...

**Customer service assistant - Hackney PH**: Location Hackney Business Area: Internal, Picturehouse Cinemas Job type: Part Time Contract **Salary**: 10.05 per hour Job ref: 044375 Published: 7 months ago **JOB PURPOSE** To welcome and serve visitors to the cinema in an individual and informed way whilst delivering the highest standard of customer...