Caseworker

1 month ago


Nottingham, United Kingdom Legal Aid Agency Full time

**Details**:
**Reference number**:

- 324749**Salary**:

- £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 5Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at LAA 1 Unity Square, FLR 3, NG2 1AWAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Job Title**: Caseworker **Contract Type**: Permanent
**Grade**: AO **Salary range** National: £22,940

Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade.
**Location**: Legal Aid Agency Nottingham Office, 1 Unity Square, Queensbridge Rd, Nottingham, NG2 1AW
**Directorate**: Case Management **Team**: Operational Delivery
**Working Pattern**: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely, part time or as part of a job share etc.

There may also be a business need to cover full time working hours during initial training.
**Reporting to**: Supervisor - Crime Billing Team

**The Legal Aid Agency**
We are part of the Ministry of Justice (MoJ). We provide public funding for certain civil and criminal cases throughout England and Wales to help people with legal problems. Our people are at the heart of achieving excellence. We employ around 1,200 colleagues across England and Wales.

**Case Management**

**Caseworker Key Responsibilities**:
You will- Work as a member of the Crime Billing Team and assess legal aid claims for case payment.
- Correspond with customers.
- Use guidance and regulations to make accurate decisions
- Ensure your work meets performance targets.
- Ensure all data is processed accurately and securely.

.**Job Summary**

Essential Knowledge, Experience and skills
- Ability to work to deadlines
- Ability to make decisions using evidence/information
- Work well as part of a team
- Ability to use computers and Microsoft 365
- Effective written communication skills

**Assessment approach**

Application Process

**Interview / assessment Process**
- 4 strength-based questions based on the role.
- A question based on the essential skills and experience required of a caseworker.

More information can be found by viewing the Success Profile strengths document under supporting attachments.

Shortlisting is planned for week commencing 27/11/2023
Interviews are planned for week commencing 11/12/2023

**Complaints procedure**

If you are dissatisfied with our response, we will forward your complaint to the Civil Service Commission, an independent body, for review.

**Our LAA commitment to Diversity and Inclusion**
The LAA is committed to diversity and inclusion and we positively promote flexible working, including job shares.

**Person specification**:

- Please refer to Job Description**Benefits**:

- Alongside your salary of £22,940, Legal Aid Agency contributes £6,102 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience.- Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).-
- This vacancy i


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