Quality Consultant

4 weeks ago

Glasgow, United Kingdom CITB Full time

Details

**Job Title**: Quality Consultant
**Location**: Mobile covering North West, North East & Scotland
**Grade**: F
**Salary range**: £27,166 - £35,057 per annum, depending on experience.

Our main objective is to create a culture that helps all our customers strive towards a workforce that is reflective of today’s society.

**Role Purpose**:

- To carry out monitoring and auditing of Approved Training Organisations and Internet Test Centres (ITC) and recommend any actions because of findings in line with CITB requirements.
- To carry analysis of Centre documentation to ensure compliance with scheme rules and renewal requirements

**Role Accountabilities**:
To carry out audits on Approved Training Organisation and Internet Test Centres by:
- Checking Centre documentation, ensuring it complies with scheme rules in connection with the documented sampling strategy
- Provide support for Senior Quality Consultants, as necessary
- Suggest actions for centres to be complaint with the scheme rules
- Review and track the implementation of actions of centres against the scheme rules
- Provide advice and guidance to customers
- Contribute to the investigation of customer complaints and appeals by providing information when requested
- Maintain an up-to-date knowledge of CITB products
- Contribute to achieving customer satisfaction that is world class
- Actively build relationships with customers and employers through a supportive approach to quality assurance
- Produce clear written reports in plain English for customers and employers with clear guidance and feedback for CITB products
- Actively share good and poor practice during standardisation team meetings with colleagues
- Contribute to the regular maintenance of the ISO process’ identifying innovative solutions to improve current practices
- Share business influences with appropriate teams to ensure CITB achieves its objectives

**Decision Making and Business Impact**:
Reporting to the Team Manager
- Ensure a cost-effective approach to monitoring Approved Training Organisation documentation.
- Provide support customers and employers on scheme rule requirements
- Working to Quality Assurance processes and standards
- Report operational issues to Team Manager
- Contribute to continuous improvement for the business in line with ISO 9001 principles
- Provide world class customer service to all customers by dealing with them in a professional and timely manner.
- Ensure the audit of documentation through monitoring is based on risk and the CITB quality assurance strategy
- Recommend products to customers who deliver CITB products based on scheme requirements
- Workload prioritisation within the documented requirements of each scheme
- Decisions of when to pass a case on to the Fraud Manager

**Knowledge, Skills, Qualifications and Experience**:
**Essential**
- Educated to GCSE standard A-C in at least Maths and English
- Excellent communication skills
- Ability to work unsupervised and on own initiative
- Ability to manage conflict in difficult situations
- Full UK Driving License

**Desirable**
- A working knowledge of CITB health and safety testing products
- Experience in writing professional business to business reports
- Auditing experience
- Experience in delivering business presentations
- A working knowledge of CITB Products
- Auditing experience or professional qualification
- Knowledge of construction

**Benefits**:

- 33 days holiday per year (Including bank holidays)
- Flexible benefits including childcare vouchers, cycle to work and insurance
- Pension scheme
- Employee discounts
- Long service awards
- CITB recognition scheme
- Employee assistance programme

**Please ensure you provide a detailed statement of suitability based on the essential criteria by studying the role profile which gives further detail about the role along with your CV.**

Contact and additional information

Required Qualification
- Educated to GCSE standard A-C in at least Maths and English

Closing Date:
22/06/2023, 23:55 hours

1st Interview dates
- TBC

Number of jobs available
- 1

Region(s)
- North East, North West, Scotland, Mobile Role

City/Town
- Aberdeen, Edinburgh, Glasgow, Newcastle, Preston

Office Location
- Mobile

Departmental Grade
- F.

Post Type
- Permanent

Working Pattern
- Full Time

Salary
- £27,166 - £35,057

Benefits/Allowances
- Mobile working allowance, Car Allowance / Company Car Grades H - D Mobile

  • Air Quality Consultant

    2 months ago

    Glasgow, United Kingdom Penguin Recruitment Ltd Full time

    **Air Quality Consultant - Glasgow** Penguin Recruitment is currently working alongside a leading Environmental Consultancy in their search for an established Air Quality Consultant to join the team in Glasgow. My client has an impressive project portfolio which spans across a variety of sectorsincluding construction, property, infrastructure & oil and gas...

  • Quality Director, Consulting

    1 month ago

    Glasgow, United Kingdom APEM Group Full time

    Do you have considerable expertise in water management, with an understanding of a broad range of themes from fisheries, fisheries engineering, geomorphology, water resource management and EIA? As the Divisional Director for Water Management you will be responsible and accountable for the efficient and effective operational delivery of a variety of services...

  • Quality Director, Consulting

    2 months ago

    Glasgow, United Kingdom APEM Group Full time

    Do you have considerable expertise in water management, with an understanding of a broad range of themes from fisheries, fisheries engineering, geomorphology, water resource management and EIA? As the Divisional Director for Water Management you will be responsible and accountable for the efficient and effective operational delivery of a variety of services...

  • Principal Air Quality Consultant

    3 weeks ago

    Glasgow, United Kingdom RPS Group Full time

    Principal Air Quality Consultant RPS is looking for a Principal Consultant within the Air Quality & Noise Team, which is a part of our wider UK Environment & Infrastructure Division. Ideally, the role will be Brighton based but other locations may be considered for the right candidate.  Our projects are all around you. We define, design and manage...

  • Marine Water Quality Consultant

    7 days ago

    Glasgow, United Kingdom APEM Full time

    **About The Role**: Are you an experienced marine consultant with a background in marine sediment, water quality or water framework directive (WFD)? Are you looking for the next step in your career? GoBe consultants, part of the APEM group, are seeking a marine water quality consultant to join our growing team! **About the role** As a senior consultant,...

  • Recruitment Consultant

    3 weeks ago

    Glasgow, United Kingdom Quality recruitment ltd Full time

    **About us** We are professional, agile and our goal is to supply quality recruitment at a fast pace for our clients. Our work environment includes: - Work-from-home days - Growth opportunities **Salary**: £20,000.00-£30,000.00 per year **Benefits**: - Employee discount - Work from home Schedule: - Monday to Friday Supplemental pay types: - Bonus...

  • Marine Water Quality Consultant

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom APEM Full time

    About The Role:Are you an experienced marine consultant with a background in marine sediment, water quality or water framework directive (WFD)? Are you looking for the next step in your career? GoBe consultants, part of the APEM group, are seeking a marine water quality consultant to join our growing teamAbout the roleAs a senior consultant, you will have...

  • Advice Quality Consultant

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom SimplyBiz Full time

    We are Scotland's premier provider of compliance and business support services to directly authorised financial advisers.We're looking for an Advice Quality Consultant to complete desk-based file reviews and related project work and analysis. Specifically, we are looking for file or case reviewers with experience of technical areas, including defined benefit...

  • Land Quality Services/geo-environmental Consultant

    4 weeks ago

    Glasgow, United Kingdom MHB Consultants Full time

    **Vacancy type** Full-time **Salary scale** Competitive **How to apply** **Location** Glasgow **Closing date** Friday, May 31, 2024 **MHB Consultants are looking to grow our Land Quality Services department and have an exciting new vacancy arise.** The Land Quality Services (LQS) team undertakes a wide range of site assessments/investigations and...

  • Advice Quality Consultant

    4 weeks ago

    Glasgow, United Kingdom SimplyBiz Full time

    We are Scotland's premier provider of compliance and business support services to directly authorised financial advisers. We're looking for an **Advice Quality Consultant** to complete desk-based file reviews and related project work and analysis. Specifically, we are looking for file or case reviewers with experience of technical areas, including defined...

  • Bid Consultant

    5 days ago

    Glasgow, United Kingdom eTalent Full time

    Our client is a business development and work winning consultancy working across the UK and Ireland to help clients win work through bids and tenders. They have helped clients secure over £900m in new business since March 2020. They have developed the award-winning Bid Journey methodology, which their full business model is based on. They have also...

  • Quality Inspector

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom First Achieve Ltd Full time

    Job description (no sponsorship available)First Achieve's Engineering Division have an excellent opportunity for a Quality Inspector to join an established and growing company in the Glasgow region. Our client is an international manufacturer, dedicated to Marine products world-wide.What's on Offer: Temp to perm after 12 weeks£16/hr while through agency /hr...

  • Bid Consultant

    5 days ago

    Glasgow, United Kingdom Get Staffed Online Recruitment Limited Full time

    Our client is a business development and work winning consultancy working across the UK and Ireland to help clients win work through bids and tenders. They have helped clients secure over £900m in new business since March 2020. They have developed the award-winning Bid Journey methodology, which their full business model is based on. They have also...

  • Quality Inspector

    1 month ago

    Glasgow, United Kingdom First Achieve Ltd Full time

    Job description (no sponsorship available)First Achieve's Engineering Division have an excellent opportunity for a Quality Inspector to join an established and growing company in the Glasgow region. Our client is an international manufacturer, dedicated to Marine products world-wide.What's on Offer:Temp to perm after 12 weeks£16/hr while through...

  • Bid Consultant

    2 days ago

    Glasgow, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full time

    Our client is a business development and work winning consultancy working across the UK and Ireland to help clients win work through bids and tenders. They have helped clients secure over £900m in new business since March 2020. They have developed the award-winning Bid Journey methodology, which their full business model is based on. They have also recently...

  • Bid Consultant

    6 days ago

    Glasgow, United Kingdom Get Staffed Online Recruitment Full time

    Our client is a business development and work winning consultancy working across the UK and Ireland to help clients win work through bids and tenders. They have helped clients secure over £900m in new business since March 2020. They have developed the award-winning Bid Journey methodology, which their full business model is based on. They have also...

  • Consultant

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Hymans Robertson LLP Full time

    We have an exciting opportunity for an ambitious qualified Actuary to take on a role within our award winning Insurance and Financial Services practice. The role will be primarily focussed on supporting clients in understanding, quantifying and managing longevity risk. This individual would be supporting the Partners and Senior Consultants across a variety...

  • Quality Inspector

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom First Achieve Ltd Full time £12 - £16

    Job description (no sponsorship available) First Achieve's Engineering Division have an excellent opportunity for a Quality Inspector to join an established and growing company in the Glasgow region. Our client is an international manufacturer, dedicated to Marine products world-wide.What's on Offer:Temp to perm after 12 weeks £16/hr while through agency...

  • Network Consultant

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Smarter Grid Solutions Ltd. Full time

    Smarter Grid Solutions (SGS) is a pioneering software technology company working at the intersection of clean energy, power systems, and advanced digital technology. We are a team of power system engineers, software developers, grid analytics & consulting experts working on the transformation of tomorrow's electric grid – to become cleaner, more efficient,...

  • Pensions Consultant

    1 month ago

    Glasgow, United Kingdom Eden Scott Full time

    Eden Scott's client, one of the UK's leading and fastest growing consultancies in the provision of pensions and wealth management services, are looking to add an Employee Benefits/Penion Consultant to their professional team. This exciting opportunity to work in their busy office has arisen due to company growth and expansion of their client base across the...