Receptionist

4 weeks ago

Birmingham, United Kingdom Customer First Venue Services Ltd Full time

We are searching for an enthusiastic Receptionist to join our Front of House team at the**studio** in Birmingham City Centre for 20 hours per week.

**about the job**:
We are a busy events venue in Birmingham City Centre. The role is based on our reception desk so we are looking for a friendly person, with great customer service skills. Due to the nature of the role, we require someone who has full availability as the role is on a rota basis, depending on when we have meetings and events. This is mainly weekdays but can involve weekends and evenings.

This would suit someone with a background in events organisation or hotel/corporate reception desk.
- Work at the Studio’s main reception desk, greeting customers, directing clients to the correct room and providing information to clients.
- This is a desk based job, which should be manned at all times.
- Keeping the area clean and tidy at all times, keeping the area uncluttered. Assisting clients with the coffee bar and keeping this area clean and tidy also.
- Support with our finance team with raising invoices and uploading on to our systems
- Using our event booking system to correctly direct visitors to the correct event space.
- General reception duties and administrative assistance.
- The hours will be based on a rota system

**about you**:

- Being the first port of call, you are the face of the Studio. First impressions count, so you need to be well presented, friendly and willing to help.
- You will have great people skills, be organised and efficient.
- You need to have knowledge and experience of using various Social Media, Microsoft office.
- Experience in raising invoices or finance administration would be an advantage
- Your English written skills must be excellent as you will be ‘voice’ of Studio.
- Reception experience preferred.

**about us**:
Born as ‘The Orange Studio’ in 1999 we started with our award-winning Birmingham location and just 5 meeting rooms but it’s safe to say we’ve grown a lot since then. We became the**studio** in 2006 and we are now an independent company, owned and run by the same team since the beginning but now having grown to 46 meeting rooms across 4 locations around the UK.

Though we’ve grown a lot our friendly, people focused ethos and culture very much remains at our heart. It’s important to us that everyone that attends one of locations feels welcome and looked after. We’re not a large corporate chain and we’re really proud of that. We work hard. We be ourselves. We have fun.

We’re passionate about giving our clients the best experience and really care about getting things right. Our aim is to exceed expectations so it goes without saying that we have a friendly, welcoming, client focused team at the forefront of everything we do. Our ‘Customer First’ mission statement is applied to all aspects of our work and is the reason our clients return time and again.

We are also passionate about our local communities, all of our food is locally sourced and we aim to do the best we can in terms of our impact on our environment.

Like we say to our clients, why would you want to work anywhere else?

**Job Type**: Part-time

Pay: £11.44 per hour

Expected hours: No less than 20 per week

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- Do you have any restrictions as to what days/times you can work?

Work Location: In person

Reference ID: Receptionist JUN 24

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