Practice Receptionist

4 weeks ago


London, United Kingdom Mayfield Surgery - Roehampton Full time

**JOB DECSCRIPTION: GP Surgery Receptionist**

**Job Title**:GP Surgery Receptionist**

**Hours**:37.5 hours per week

10.30am-6.30pm: Monday-Friday

**Accountable to**: Practice Manager/ Lead Administrator / Head of reception

**Salary**:
Negotiable depending on experience

**Key Responsibilities**:
**Reception**: The Receptionist will receive and assist patients, consulting with members of the Practice team and other healthcare professionals within the practice environment. They will hand completed repeat prescriptions to patients and check names and addresses, and be able to cover all reception positions as necessary.

**Appointments**: The Receptionist will process appointment requests from patients by telephone and in person and deal with home visit requests.

**Computer**: The Receptionist will be responsible for the registration of new patients through computer data entry and medical records. They will also process patients' change of address through computer data and medical records while having knowledge of the Practice area. Additionally, they will process repeat prescription requests in accordance with Practice guidelines.

**Telephone**: The Receptionist will have a working knowledge of the telephony system.

**Other tasks**: The Receptionist will restock rooms, ensure building security at all times by having thorough knowledge of doors, windows, and alarm. They will make coffee for doctors and perform other tasks allocated by the Partners or Practice Manager. They may also chaperone patients during appointments.

**Confidentiality**:The Receptionist will have access to confidential information relating to patients and their carers, All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers, or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

**Health & Safety**:The Receptionist will assist in promoting and maintaining their own and others' health, safety, and security as defined in the Practice Health & Safety Policy, the Practice Health & Safety Manual, and the Practice Infection Control policy and published procedures. This will include using personal security systems within the workplace according to Practice guidelines, identifying the risks involved in work activities, making effective use of training to update knowledge and skills, using appropriate infection control procedures, reporting health and safety hazards and infection hazards immediately when recognized, keeping work areas clean and tidy, undertaking periodic infection control training (minimum annually), and reporting potential risks identified.

**Equality and Diversity**:The Receptionist will support the equality, diversity, and rights of patients, carers, and colleagues. They will act in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation. They will respect the privacy, dignity, needs, and beliefs of patients, carers, and colleagues, and behave in a manner that is welcoming, non-judgmental, and respects their circumstances, feelings, priorities, and rights.

**Personal/Professional Development**:The Receptionist will participate in any training program implemented by the Practice as part of this employment. Such training will include participation in an annual individual performance review, taking responsibility for maintaining a record of own personal and/or professional development, taking responsibility for own development, learning, and performance, and demonstrating skills and activities to others who are undertaking similar work.

**Quality**:as the post-holder, you will play a crucial role in maintaining the quality of the practice. Your responsibilities include:

- Proactively identifying and reporting any quality issues and potential risks to other team members.
- Conducting regular self-assessment of your performance and taking accountability for your actions, whether directly or under supervision.
- Reflecting on your own and team activities to make suggestions for improving and enhancing the team's performance.
- Collaborating effectively with individuals in other agencies to ensure that patients' needs are met.
- Efficiently managing your time, workload, and resources to achieve the best possible outcomes.

**Communication**:Effective communication is essential for the success of the team, and as the post-holder, you should recognize its significance. Your duties include:

- Communicating effectively with other team members to ensure that everyone is on the same page.
- Communicating effectively with patients and their caregivers to ensure that their needs are met.
- Recognizing people's needs for alternative communication methods, such as sign


  • Practice Receptionist

    1 month ago


    London, United Kingdom Harrow Road GP Practice Full time

    **Description of Role** Waltham Forest Federated GP Network are supporting the Harrow Road Medical Centre in recruiting a Practice Receptionist. Receptionists are the first point of call for patients. The individual will need to provide general assistance to the practice team and project a positive attitude to patients and visitors. They play a vital role...


  • London, United Kingdom Dr Sathyajith’s Practice Full time

    To use EMIS WEB computer system to make appointments for patients in accordance with the current surgery appointment policy. To handle queries both in person and over the telephone according to protocol and signpost according to protocol. In circumstances where a query cannot be answered to make appropriate referral. To ensure, along with other members of...


  • London, United Kingdom Dr Sathyajith’s Practice Full time

    Job summary We are looking for a Receptionist to join our friendly, brilliant Front of House Team. This is a busy and challenging role with opportunities for career progression and one which will require you to be an organised, customer focused person with good IT skills - this is essential. Previous experience of working in a GP Surgery is a plus but...


  • London, United Kingdom Moore Medical Practice Full time

    **Job Summary** A bright and presentable secretary/ receptionist required for a busy private General Medical Practice in Chelsea. Excellent communication, typing and IT skills needed, together with the ability to remain calm and multitask under pressure. Punctuality, discretion, quick learning and attention to detail essential. Medical secretarial...


  • London, United Kingdom Abingdon Medical Practice Full time

    We are looking to recruit a part-time (around 30hrs pw) Receptionist to join our team. We are a very busy friendly GP practice with 8,700 patients in a very attractive location in Kensington (5 minutes’ walk from Kensington High Street and Earls Court tube stations). Our team comprises 3 GP Partners, 2 salaried GPs, 2 Practice Nurses, 1 HCA, 1 GP...


  • London, United Kingdom Merton Medical Practice Full time

    **JOB TITLE: PRACTICE RECEPTIONIST WITH ADMIN DUTIES** **REPORTS TO: OPERATIONS MANAGER** **HOURS: PART TIME 25 HOURS PER WEEK** **Job Summary**: To support the Operations Manager and Practice Manager to ensure the smooth running of the practice. To work at Reception providing excellent customer care and to help develop efficient systems of operations...


  • London, United Kingdom Ridgmount Practice Full time

    **NHS GP Practice - Receptionist/Administrator** Full time 9am-5.30pm Monday-Friday. Responsible for the provision of an efficient, comprehensive Reception and Administrative support service to the Practice **Skills required**: Excellent communication, keyboard & IT skills A good understanding of EMIS Web clinical system The role is varied and would...


  • London, United Kingdom Shirland dental practice Full time

    Shirland Dental Practice is searching for one positive and motivated dental receptionist to join our clinical team. The position is full time (48 hours). includes some weekends. We’re looking for positive people with excellent professional presentation, confidence to communicate in a high-service and welcoming manner with patients, and a great attitude...

  • Medical Receptionist

    1 month ago


    London, United Kingdom The Chelsea Practice Full time

    We're a small friendly NHS GP Practice in Chelsea (SW3) just off the King's Road. We're looking for a Full Time Receptionist to work at the practice (shifts 8am-4pm and 11am-7pm). You will need to be a good communicator, fluent in English, written and spoken, with excellent interpersonal and customer service skills; especially under pressure. You will have...

  • Dental Receptionist

    1 month ago


    London, United Kingdom Oracare Dental Practice Full time

    Looking for a presentable, driven, team player receptionist with a good positive happy energy to work at our prominent high street dental practice in Kensington as the 2nd Receptionist working alongside our head receptionist. We are probably looking for the hours of 10am-2pm monday to Friday. You will need to be resilient and have good rapport with people...

  • Gp Receptionist

    1 month ago


    London, United Kingdom The Elmhurst Practice Full time

    The role will involve front and back desk duties, document management and a vast range of administrative duties. Using EMIS in a GP environment and having experience of administrative duties such as scanning into Docman using workflow optimisation is essential. Key responsibilities: - Handling calls and dealing with patients - Receive, assist and direct...


  • London, United Kingdom Gower Street Practice Full time

    **Our Patients Need You!** At Brondesbury Medical Centre and Gower Street Practice, our mission is to provide **the best healthcare** to our patients. We're a friendly team looking for like-minded people who can help us fulfil this mission and make a real difference to our patients. **The job** You will be working with our front-line clinical teams to...


  • London, United Kingdom Amwell Group Practice Full time

    Job summary Full Time or Part Time hours per week An energetic, confident and friendly Receptionist/Administrator is required to join our happy, hardworking and successful GP practice We are looking for candidates with previous NHS Primary Care & EMIS experience, good communication skills and the ability to multi-task. The role includes both front...

  • Receptionist

    1 week ago


    London, United Kingdom The Riverside Practice Full time

    EMIS Efficient - Punctual - Preferable Lives locally to E5 - The ability to communicate effectively with a wide range of people - Excellent communication skills both written and verbal - Ability to deal effectively with telephone calls - Good keyboard skills - Ability to work with diversity - Understand the necessity for confidentiality - Understand the role...

  • Receptionist

    1 month ago


    London, United Kingdom Albion Street Group Practice Full time

    Albion Street Group Practice is looking for an enthusiastic, highly motivated receptionist/administrator to help with the day to day running of our GP practice in Rotherhithe. The receptionist/administrator will be joining our friendly team to provide and maintain high standards of patients care as well as administrative tasks. Must be prepared to work...

  • Gp Receptionist

    1 month ago


    London, United Kingdom Hetherington Group Practice Full time

    We are recruiting for part time receptionist at our practice based in Clapham. 11am-7pm - Monday - Friday 37.5 hours Saturday Mornings on a rota basis Hourly Rate: £11.95 per hour. - Assisting our patients both in person and on the telephone - Providing administrative support to our clinical team - Liaising with outside agencies in relation to patient...

  • Dental Receptionist

    1 month ago


    London, United Kingdom Village Dental Practice Full time

    We are currently recruiting Dental Receptionist with a minimum of 2-3 months experience to join our team. **Salary**: Competitive, negotiable depending on experience Experience: Dental Knowkedge Contact: Akansha Jadon Practice Manager **Job Types**: Full-time, Part-time **Salary**: £7.40-£11.89 per hour Schedule: - Monday to Friday Ability to...

  • Dental Receptionist

    1 month ago


    London, United Kingdom Balham Lodge Dental Practice Full time

    Balham Lodge Dental Practice are looking for a well presented Dental Receptionist to join a well established, mixed NHS/Private Dental practice as a Dental Receptionist. - The applicant should be able to demonstrate excellent communication skills and customer service is essential - Be computer literate, organised, have excellent time management and able to...

  • Receptionist

    5 days ago


    London, United Kingdom Portner Pittack Dental Practice Full time

    Join Our Team - Professional Receptionist Wanted for Private Dental Practice Do you have a passion for providing exceptional customer service? Are you looking for a welcoming work environment where your experience is valued, regardless of your age and prior dental experience? Look no further! Our well-established private dental practice is seeking a...

  • Medical Receptionist

    2 weeks ago


    London, United Kingdom Winchmore Hill Practice Full time

    We are currently looking to recruit friendly, reliable, enthusiastic and hard-working Medical Receptionist to work in a friendly GP practice. Full training will be provided. Excellent pension scheme offered. **Job Types**: Full-time, Part-time Part-time hours: 30 per week **Salary**: £9.55 per hour **Benefits**: - Company pension - Flexitime - Free...