Group Risk Administrator

2 weeks ago

London, United Kingdom Kingston Smith Full time

We are looking for a Group Risk Administrator to provide support to our Corporate Employee Benefit Consultants and clients in the ongoing servicing of existing clients and the processing of new business, whilst continually striving to exceed expectations to ensure clients receive a consistent, high level of service and support.

To ensure that client records are up to date and that internal systems and processes are followed. Collaborate with other team members to enable the team to operate as efficiently and effectively as possible. Adhering to strict FCA regulations and internal policy and procedure.

About MKS Financial Advisers
We are a firm of Chartered Financial Planners & Employee Benefit Consultants and across the team have many years of experience and willingness to support and develop those who have the ambition to become a Financial Planner or Employee Benefit Consultant. We are a growing part of a thriving business, and our mission is to combine the skills and the experience of our team with Moore Kingston Smith and continue with our commitment to provide a professional and high-quality level of service to all of our clients. Good working relationships are important to us. We believe in our principles of clarity, flexibility, integrity and efficiency in every relationship we develop. We support and encourage each other in our various and collective goals.€€

KEY RESPONSIBILITIES

Client Services and Business Processes
- Providing administrative support for new and existing clients and schemes.
- Ensure timely delivery of employee benefits scheme processing for group risk, group private medical insurance and other schemes/policies in accordance with the agreed service and quality standards.
- Maintaining a clear audit trail for all client records.
- Providing new business quotations for group risk and healthcare schemes.
- Drafting proposition documents, reports and presentations for consultants.
- Dealing with client queries, regarding fee/commission, group risk claims and healthcare claims.
- Providing strong broad knowledge on the products and providers available on the open market.

Office Services - Answering the telephone, greeting clients, meeting room bookings, processing the post and maintaining a comprehensive electronic client filing system.

Communication - Developing and maintaining good working relationships with consultants, colleagues and management in order to provide an efficient and effective service to the consultant and the client.

REQUIRED SKILLS & EXPERIENCE
- Experience within a similar role, additional training will be provided where required.
- An understanding of Group Life, Group Income Protection, Group Critical Illness and Group Private Medical Insurance Schemes, Group Travel, Group Dental, Cash Plans, & Employee Assistance Programmes.
- Strong attention to detail/accuracy
- Data management skills
- Analytical thinking
- Good organisation and prioritisation skills
- Time management
- Team working
- Ability to build and maintain relationships
- Good written and verbal communication skills
- Preferred qualifications: Financial Services, Regulation and Ethics (R01), Healthcare Insurance Products (IF7), Group Risk (GR1)
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- FLEXIBLE WORKING
We are committed to supporting a positive work-life balance and offer a hybrid working policy that gives our people more freedom to decide when they work and where from. We appreciate how important flexibility around our personal lives is, and our policy considers the needs of our people alongside the needs of the business.

WE'RE AN INCLUSIVE EMPLOYER
We're passionate about inclusion and we seek to attract talented individuals from a wide and diverse talent pool. Our business is made stronger by the different perspectives and experiences of our people, and it's important and in line with our values that we continue to build a workforce which is representative of our society.

For the full spec please download the job description. We look forward to receiving your CV.

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