Order Processing Assistant

5 months ago


Derby, United Kingdom Cheeky Zebra Full time

We’re Cheeky Zebra, a small family-run e-Commerce business selling fun and cheeky gifts for real life We’re looking for someone to help process our orders each day including sublimating mugs, printing and packing orders.

We’re a friendly company, who are focused on growing and you’ll be our first official employee to help us get there As we’re small, it’s important to us that you’re a people person and able to get on with everyone as we want you to enjoy it too

You will be working on your own a lot, so you need to be self-motivated, hardworking, really organised and able to work in a fast-paced environment to ensure that all orders are sent out on time. You will also have full control of music choices and a steady supply of biscuits

**Salary, Location and Hours**
- The location is Peartree Road, Derby.
- The hours are a minimum of four hours a day Monday to Friday, but we foresee this extending as we get busier. So, you will need to be flexible and able to work these extra hours as required. The start time is still likely to be 10 am but we can be flexible.
- This role is paid at £11 per hour, offers 20 days paid annual leave plus bank holidays and with the added bonus of employee discounts on our products

We want you to grow with us and become a valued member of our business.

**Responsibilities and Duties**

Responsible for all aspects of order processing including:

- Customer communications regarding orders.
- Using our spreadsheet system to process the orders into print files.
- Printing all relevant order files such as greeting cards and mug sublimation slips.
- Making the mugs and other products using a heat press.
- Working with Nan to pack all orders.
- Admin tasks including using click and drop to print the address labels, marking orders as dispatched and getting everything ready for Royal Mail collection.
- Managing stock levels and ensuring we always have enough of what we need.

**Key Skills & Experience**:

- Strong organisational and attention to detail skills are imperative.
- Need to have a proactive can-do approach and actively want to grow with us and the business.
- You need to be fully computer literate with a solid understanding of Microsoft Office products and ideally Adobe as well.
- Ideally would have some previous experience of packing or doing anything manually that requires precision, for example, folding wedding invitations, crafting, measuring straight lines etc.
- Bonus skill is to identify ways to make the order process more efficient.

**How to apply?**

**Job Types**: Part-time, Permanent
Part-time hours: 10-20 per week

**Salary**: £10.42 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Derby, DE23 8NQ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Work Location: In person


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