Software Tester

3 weeks ago

Remote, United Kingdom Bitfinex Full time

We're on a mission to create the most innovative and industry-leading cryptocurrencies exchange.

Our team is **globally distributed and fully remote**, so **excellent English communication skills are critical** for when we collaborate together to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats and learning new and complex products, we want to talk to you.

We’re currently looking for a **Software Tester **to join our team. The position is **100% remote** and available to anyone self-driven, and, with the experience and capacity to contribute to our vision.

**Key responsibilities**
- Take ownership of projects & new features, and be responsible for their overall quality.
- Be the first point of contact when issues are reported from customers, perform the preliminary investigations, and document, triage, escalate accordingly.
- Work across teams & with customers to investigate and diagnose issues in a professional manner.
- Creating test plans for new products, and maintaining and expanding plans for existing products.
- Proactively monitor information channels to detect, report, investigate emergent issues.
- Update and expand documentation.
- Continuously analyze working processes; suggest and implement improvements.
- Document issues in our bug tracking software while communicating the issue effectively.
- Assist with manual / regression testing & bugfix verification.
- Provide non-functional quality feedback such as performance & UI/UX improvements.
- Become a product expert and learn in detail every feature and functionality, and leverage this knowledge to help the team & and customers when they have issues.
- At least 2+ years of experience in a Software Quality Assurance field.
- Flexibility and having the willingness to tackle issues whenever they arise.
- A self-driven and proactive personality is essential - You will be given significant autonomy to tackle the challenges you’re given.
- A Strong drive to learn - our products are complex, so an inquisitive nature, and a strong desire to acquire information is critical.
- A strong drive to experiment and discover knowledge independently, but also not afraid to ask questions where needed.
- A good understanding of how APIs and WebSockets work - Our products are powered by these technologies so a good understanding is essential.
- Understanding of the foundations of website development is important, such as distinguishing between client and server-side issues, being comfortable debugging API calls etc.
- Comfortable working with browser developer tools and using them to analyze issues with HTML, JSON, and network traffic.

If you have the experience and drive to contribute to our success then get in touch, we would like to hear from you

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