Quality Officer

1 week ago


London, United Kingdom ICMP Full time

ICMP is the pioneer of contemporary music education in the UK and has been helping students build successful careers in the music industry for over 30 years.

With a portfolio of undergraduate and postgraduate courses in popular music performance, production, creative musicianship, songwriting and music business, we are proud of our mission to 'shape the future of music’.

Based in London, in purpose-designed facilities, we enjoy unparalleled industry connectivity and offer students a unique experience that fuses academic study with the skills they need to sustain a life-long career in their chosen field.
**Requirements**:
We are looking for a Quality Officer to assist with the monitoring, management and enhancement of quality assurance and enhancement activities at ICMP, with particular focus on student complaints, appeals, academic misconduct, and disciplinary matters. You will work closely with the Quality Manager and existing Quality Officers, as well as with the academic team and the senior management team, to investigate individual cases in a timely, professional, and comprehensive manner. You will also ensure that processes are aligned with external frameworks, updating and revising them as necessary in consultation with relevant colleagues.

**Job Description**:
**Benefits**

Access to Perks via Xexec app

Health Cover via Healthshield

Employee Assistance Program

Auto-Enrolment Pension Scheme with Evolve

Cycle to Work Scheme

Life insurance with Canada Life

Income Protection scheme with Canada Life

Free Alexander Technique sessions


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