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Restaurant Assistants for The Greenhouse Norfolk

4 months ago

Downham Market, United Kingdom CGM Group Full time

The Greenhouse, bar, lounge and restaurant, Norfolk is West Norfolk's newest brasserie style restaurant. Situated in Downham Home & Garden store which is one of Norfolk’s largest Home & Garden Centre retailers.

We are currently recruiting for experienced restaurant assistants to support our thriving restaurant, bar and lounge to delight our customers to cover a range of hours (up to 28 hours per week) to be discussed at interview, including every other weekend between the hours of 8am - 5pm.

**What you'll be doing...**
- Welcoming customers as they enter the Restaurant area
- Taking customer orders in a timely fashion
- Cash handling and till operation
- Providing a waitress service for fresh food and to customers requiring assistance
- Serving food from the hot plate where appropriate
- Displaying cakes, desserts, and ambient products ensuring that they are well presented and stored at the correct temperature
- Cleaning tables and surrounding areas following a customers departure
- General cleaning down the coffee machine and carrying out deep cleans when required
- Daily washing/cleaning of floors, including hovering and sweeping, assisting with deep cleans every week
- After close making sure all items are labelled and stored correctly
- Replenishing stock and wrapping cutlery throughout the day
- Assisting with stock takes
- Assisting with preparation of food items in the kitchen
- Reporting any faults or issues identified to the Front of House Supervisor
- Contributing new ideas for improvements, theme nights, and new menus
- Referring customer complaints to the Front of House Supervisor
- Supporting promotional events where required
- Maintain a clean working environment by ensuring that wipe downs and washing up are completed regularly

**Skills you need.....**
- Effectively communicate
- Excellent customer service
- Previous experience of working with a customer service focused environment
- Previous experience of working within the retail industry
- Previous experience of working a till
- Ability to work on own initiative and as part of a team
- Good organisational skills

**What's in it for you...**
- Permanent contract
- Family Friendly hours 8 am-5 pm every other weekend off - no evenings or late evenings
- Excellent training and opportunities for career progression
- 28 days annual holiday (including Bank Holidays)
- Cycle to Work Scheme
- Pension Scheme

You will be encouraged and supported to complete any necessary courses to help improve your professional development.

**Interested?** We'd love to hear from you.