Service Advisor

2 months ago

Boston, United Kingdom Scania Full time

**Service Advisor**

**Working Hours: Rotating shift pattern Monday - Friday 09:00 - 17**:30**| 10:30 - 19:00 and Saturday morning 08:00 - 12:00**

**Salary starting from £25,000 **PLUS EXCELLENT BENEFIT PACKAGE**

Do you take pride in delivering excellent customer service skills? We are looking for an individual who is motivated and proactive to fulfil the exciting role as a Service Advisor in Boston.

This role involves maintaining existing relationships and building new relationships to ensure we deliver upon all our customers need - booking in routine servicing, defects, MOT’s and breakdowns, updating customers on job completion and raising invoices for work carried out whilst ensuring we deliver excellent customer service.

**Key Responsibilities**:

- Create job cards, checking for existing parts and service WIPs and campaigns
- Clarify for the customer and workshop the basis for repair
- Check account detail and level of credit left, obtain authorisation and obtain order numbers from customers
- Inform customer of outstanding campaigns and arrange for work to be completed
- Ensure all MOT appointments are planned
- Meet and greet all customers on arrival in a professional and friendly manner
- Agree timescales for unscheduled work with customers and follow through to completion
- Responsible for raising work orders to invoicing completed work

**Character**
- **Ability to build rapport and positive relationships **- Working with the customer to build professional relationships to ensure all customer requirements are scheduled in a timely manner.
- **Ability to prioritise and manage multiple tasks at once **- Manage tasks from the customer externally and internally within the workshop, ensuring all tasks are completed in the desired time frame.
- **Forward thinker, using own initiative under pressure**- Be able to overcome any obstacles that present themselves under pressure whilst ensuring the customer’s needs are still met.

Have you got the experience that you believe will be suitable to fulfil this amazing position? If so, we would love to hear from you

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile, and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act with integrity and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Closing Date: 04/09/2023

  • Service Advisor

    4 days ago

    Boston, United Kingdom Intercounty Truck & Van Ltd Full time

    Service Advisor - Boston - 24-26k Intercounty Mercedes Truck & Van are looking for an experienced Service Advisor to work for our busy dealership based in Boston Intercounty Truck & Van Ltd has been a successfull Mercedes-Benz franchise for 20 years, covering Northamptonshire, Cambridgeshire, Buckinghamshire and Bedfordshire with dedicated commercial...

  • Service Advisor

    3 days ago

    Boston, United Kingdom Intercounty Truck & Van Ltd Full time

    Service Advisor - Boston - 24-26kIntercounty Mercedes Truck & Van are looking for an experienced Service Advisor to work for our busy dealership based in BostonIntercounty Truck & Van Ltd has been a successfull Mercedes-Benz franchise for 20 years, covering Northamptonshire, Cambridgeshire, Buckinghamshire and Bedfordshire with dedicated commercial vehicle...

  • Service Advisor

    3 days ago

    Boston, United Kingdom Drayton Motors Full time

    A great opportunity to join the Drayton Motors Team - Voted 'Best Dealership to Work For 2017, 2018 & 2019'. Multi Award Winning business, Automotive Management Awards. Operated by long stable management team who have overseen the business grow since coming under new ownership in 2013. We are looking for a Service Advisor to work within the Aftersales...

  • Service Advisor

    3 weeks ago

    Boston, United Kingdom Listers Full time

    Job Introduction We are recruiting for a Service Advisor to join our Mercedes Benz Dealership in Boston. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary with a bonus OTE of £32,000 plus benefits. You will be well versed in delivering high levels of customer satisfaction in a very...

  • Service Advisor

    3 weeks ago

    Boston, United Kingdom Listers Full time

    Job Introduction We are recruiting for a Service Advisor to join our Mercedes Benz Dealership in Boston. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary with a bonus OTE of £32,000 plus benefits. You will be well versed in delivering high levels of customer satisfaction in a very...

  • Advisor Services Administrator

    1 week ago

    Boston, Lincolnshire, United Kingdom Holt Recruitment Full time €24,000 - €26,000

    Automotive Service Advisor   Job Title - Automotive Service Advisor We are working with an established commercial vehicle workshop that are looking to add to their existing team with the addition of an Automotive Service Advisor.   Automotive Service Advisor job role:   - The role will include answering telephone calls - Taking service...

  • Service Advisor

    5 days ago

    Boston, Lincolnshire, United Kingdom Intercounty Truck & Van Ltd Full time

    Service Advisor - Boston - 24-26k Intercounty Mercedes Truck & Van are looking for an experienced Service Advisor to work for our busy dealership based in Boston Intercounty Truck & Van Ltd has been a successfull Mercedes-Benz franchise for 20 years, covering Northamptonshire, Cambridgeshire, Buckinghamshire and Bedfordshire with dedicated commercial...

  • Service Advisor

    3 days ago

    Boston, United Kingdom Listers Full time

    Job Introduction                  We are recruiting for a Service Advisor to join our Mercedes Benz Dealership in Boston. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.Excellent basic salary with a bonus OTE of £32,000 plus benefits.You will be well versed in delivering high levels of...

  • Trainee Customer Service Advisor

    4 days ago

    Boston, United Kingdom Taylors Peugeot Full time

    Taylors of Boston are looking for a Trainee Service Advisor to join our Aftersales Team, this is an excellent opportunity for a motivated individual to gain an insight into the Motor Industry and work as a Customer Service Advisor. Customers are at the heart of everything we do. As such we are looking for a dedicated, hard-working & personable individual...

  • Senior Service Advisor

    3 days ago

    Boston, United Kingdom JCT600 Full time

    **Senior Service Advisor** **Job summary**: As a Senior Service Advisor working at our Audi dealership in Boston, you will be responsible for delivering the highest level of customer experience. Ensuring you are fully prepared for our customers visits, you will ensure that every aspect of their visit is catered for in a positive and professional manner. We...

  • Senior Service Advisor

    5 days ago

    Boston, United Kingdom JCT600 Full time

    Senior Service AdvisorJob summary:As a Senior Service Advisor working at our Audi dealership in Boston, you will be responsible for delivering the highest level of customer experience. Ensuring you are fully prepared for our customers visits, you will ensure that every aspect of their visit is catered for in a positive and professional manner. We are looking...

  • Service/parts Advisor

    3 days ago

    Boston, United Kingdom Drayton Motors Suzuki Boston Full time

    A great opportunity to join the Drayton Motors Team - Voted 'Best Dealership to Work For 2017, 2018 & 2019'. Multi Award Winning business, Automotive Management Awards. Operated by long stable management team who have overseen the business grow since coming under new ownership in 2013. We are looking for a Service/Parts Advisor to work within the Aftersales...

  • Health & Safety Advisor

    1 week ago

    Boston, United Kingdom Root2 Recruit Full time

    **HEALTH & SAFETY ADVISOR** **(TRAINEE CONSIDERED)** **BOSTON** **£DOE + Benefits** **MON - FRI** Are you a Health & Safety Advisor ready to embark on a dynamic career path where every day brings new challenges and opportunities? If you have a passion for safety and are eager to make a difference in a variety of industries, we want you! We are seeking...

  • Service Advisor

    1 week ago

    Boston, East Midlands, United Kingdom Listers Full time

    Job Introduction Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. We are recruiting for a Service Advisor to join our Mercedes Benz Dealership in Boston. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary with a...

  • Money Support Advisor

    6 days ago

    Boston, United Kingdom Ad Warrior Full time

    Money Support Advisor Location: Boston **Salary**: £20,197 - £23,761 per annum - Are you driven by putting the Customer First & have an understanding of welfare benefits? _ If so.... then LHP would certainly like to hear from you! LHP have a great opportunity for a Money Support Advisor to join their successful Income recovery team, where they will...

  • Graduate Trainee Health

    4 weeks ago

    Boston, United Kingdom Root2 Recruit Full time

    **GRADUATE/TRAINEE HEALTH & SAFETY ADVISOR** **BOSTON** **£22k - £24k + Benefits** **MON - FRI** Are you ready to embark on a rewarding career journey in health and safety with our Graduate/Trainee Health & Safety Advisor position. Are you a recent graduate passionate about ensuring workplace safety and promoting a culture of well-being? Join our...

  • Parts Advisor

    1 month ago

    Boston, United Kingdom Vertu Motors Full time

    **Vertu Honda Boston** Vertu Honda Boston** **have an exciting opportunity for a Parts Advisor to join our brilliant team! We are offering a basic salary of £26,500 plus company benefits! You will be required to work alternate Saturdays, as per the departmental rota, between the hours of 8.00am and 12.00pm. We have a great team on site who are committed...

  • Human Resource Advisor

    1 month ago

    Boston, United Kingdom JDMFoodgroup Full time

    JDM is a growing business that take a pride in its people and products. We are looking for a HR Advisor to join the small and friendly HR team on site. The role will partner with line managers to support them to manage and develop their teams. Key areas of accountability will include: - Recruitment - Retention - Employee Relations - KPIs - Project work -...

  • Training Services Consultant

    5 days ago

    Boston, Lincolnshire, United Kingdom Intercounty Truck & Van Ltd Full time

    Service Advisor - Boston - 24-26k Intercounty Mercedes Truck & Van are looking for an experienced Service Advisor to work for our busy dealership based in Boston Intercounty Truck & Van Ltd has been a successfull Mercedes-Benz franchise for 20 years, covering Northamptonshire, Cambridgeshire, Buckinghamshire and Bedfordshire with dedicated commercial...

  • Customer Contact Advisor

    3 days ago

    Boston, United Kingdom PSPS Full time

    JOB TITLE: Customer Contact Advisor LOCATION: Boston, Spalding or Horncastle SALARY: £19,099 - £22,830. Moving to Grade 4 once trained **Would you like to join a fast paced, dynamic company and grow your own potential whilst helping others? If so please read on!** Public Sector Partnership Services are undergoing an incredible period of transformation....