Warranty Administrator

7 months ago

Enfield, United Kingdom George Jax Limited Full time

**Warranty Administrator**

**Enfield £28,000 to £30,000 DOE**

My client (a large HGV Main Dealer Group) have an opportunity for an experienced Warranty Administrator to join our busy aftersales team in Enfield. The role is too submit all warranty claims and complete of all paperwork relating to the warranty process in line with manufacturer standards. Ensuring all the necessary information is obtained and the highest level of customer satisfaction is achieved at all times.

Key responsibilities;
1. Ensure complete understanding of the Franchise Warranty Procedures.
2. Account for all cash, etc. received and to ensure that all work done, and parts used are charged to appropriate accounts at the Company rates in force at the time.
3. Provide times, hours sold, statistics and budgetary information.
4. Understand and follow the franchise working practices checklist and ensure that anything not adhered to is reported immediately to your line manager.
5. Keep up to date with all Franchise bulletins and literature

Skills and experience

1. Experience of working within a similar role is desirable but not essential
2. A full UK driving license
3. Outstanding communication skills, both in person and on the telephone
4. Proficient IT skills and preferably previous experience with DMS systems.
5. Committed to providing the highest quality of service to customers
6. A self-starter who is able to work under their own initiative, multi task and achieve deadlines
7. High level of accuracy with excellent attention to detail
8. Strong Organisational skills and able to follow strict procedures
9. Smart appearance

What is on offer

**Salary**: Between £28,000 - £30,000 (Depending on experience)
Hours: Monday to Friday 8 hours per day.

INDMATT

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Overtime

**Experience**:

- Automotive administration: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: DW1621

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