Administration Assistant

3 weeks ago


Worcester, United Kingdom D&D Network Services Full time

**Job Title**:
Administration Assistant

**Reporting to**:
Office Manager

**Disclosure Level**:
Enhanced

**Salary**:
19K - 22K

**Working Pattern**:
09:00 - 17:00 (35 hrs per week)

**Base**:
Head Office - Worcester

**Revision Date**:
04/01/2023

**Purpose of Job**

**The Administration Assistant is responsible** **for supporting the efficient functioning of the Sales, Operations, Project and Management teams through a** **range of administrative and clerical tasks.**

**Duties include managing stock control, communicating with customers and diary management for Directors and other members of the management team.**

**Key Duties and Responsibilities**
- To deal with incoming post and deliveries on a daily basis
- Answering incoming telephone calls, dealing with and directing as required
- Implementing and maintaining office administrative systems/procedures
- Utilisation, data input and maintenance of data integrity within the CRM Management System
- Prepare and send Quotations (new and renewals)
- Prepare and send Purchase Orders
- Stock control
- Diary management for Directors and other members of the management team
- Updating company CRM
- Resource scheduling
- Managing shared mailboxes and dealing with as required
- General daily administrative tasks

**Personal Attributes**
- Excellent interpersonal and customer service skills
- The ability to use initiative and creativity to solve problems
- The ability to work well with others
- Excellent written and verbal communication skills
- Attention to detail
- Experience in the software used within the organisation (Microsoft Excel, Outlook, Sharepoint, Xero, Dynamics 365) advantageous
- Ability to learn on the job and adapt to changes
- Ability to understand conflict resolution

**Other requirements**
- Enhanced DBS (to be renewed every 3 years) - company funded
- Full UK Driving License
- 2 x References, one of which must be your current or most recent employer
- Qualification validation check

**Company Benefits**
- 22 Days Holiday + BH (rising to 24 days + BH after 2 years service)
- Company Pension
- Company Events
- City Centre Location
- Free on-site parking

**Health and Safety**
- It is the duty of all employees to ensure that a safe working environment and safe working practices are always maintained

**Policies and Procedures**

**Data Protection**
- In line with national legislation, and Company policy, all data will be processed in a fair and lawful way, for the specific registered purpose and not disclosed in any way incompatible with such purpose or to any unauthorised persons or organisations

**Mandatory Training**
- All staff are required to attend any training designated by the Company as mandatory (compulsory) for the position held or to provide evidence of previous, recent equivalent training at a level appropriate to the post held

Licence/Certification:

- Driving Licence (preferred)

**Salary**: £19,000.00-£22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Worcester, WR1 1DS: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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