Ward Clerk

We currently have a vacancy on Peldon Ward for our Ward Clerk/Receptionist at Colchester Hospital. We are looking to recruit professional, enthusiastic and reliable people to work as part of a team providing an efficient and effective reception/ward clerk service to patients and visitors.

You must be able to remain calm in a busy environment whilst being able to deal with distressed people. You should have excellent communication as you will frequently be the first point of contact and may be dealing with people who are in a distressed state.

You will work a rota covering a 24/7 service and will be required to work nights and weekends as well as days.

Provide a receptionist and data input role

Receiving new patients and accompanying relatives/friends and answering initial questions pending Ward Sister/Nurse-in-Charge being available.

Maintaining Ward Clerk diary and admissions book.

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.