Customer Service Advisor
4 days ago
Job description
Proactive Personnel are currently searching for multiple Customer Service Advisors for a large financial company based in Manchester. They have great growth plans so they are wanting great people to join them on their journey These positions are Hybridto start but then working from home with the option to work from their great offices.
Role and Responsibilities
The Customer Service Adviser is responsible for providing an outstanding level of service to all customers, ensuring their queries are dealt with in an efficient and accurate manner, with fair customer outcomes at the heart of everything a Customer ServiceAdviser does. Tasks include (but not limited to):
- External transferring of customer funds
- Ordering of cards & PIN reminders
- Amendments to contact details
- General balance and transaction enquiries
- Assist with problem solving in relation to customers struggling to use/ log into the app
- The timely reporting of any complaints and/or suspicious activity in line with company policy and procedures
- Raise disputes and instances where customers could have been scammed
- Ensuring that all work carried out is to the highest standard, in line with the policies and procedures set out by the company
- The protection of customer privacy and commercial confidentiality
- To use the company values as your compass when dealing with customers and colleagues
- Any other duties as requested by your Manager
Essential Criteria
- Strong communication skills
- Proven customer service skills
- Confident, outgoing individual, with the ability to build customer relationships
- Excellent keyboard skills
- Must be able to work under pressure, whilst maintaining a professional and positive attitude both within the office environment and with customers
- Maintaining high levels of accuracy at all times
**Benefits**:
- Flexible approach to remote working
- Monday-Friday 8am-6pm
- no weekends or bank holidays
- Paid leave on/around your birthday date
- Access to retailer discounts through Hapi Benefits program
- Comprehensive training program that enables progression from Level 1-Level 2 in < 12 weeks
- Department praise & recognition initiatives in place for top performers
- Work events/ fun days
- 28 days holiday including bank holidays
- Clear progression path
Salary starting at £20,240pa rising to £21,250 after training is completed, 37.5 hours a week
08:00-16:30 and 09:30-18:00 shifts
-
Customer Service Advisor
2 days ago
Trafford, United Kingdom Customer Management Resourcing (CMR) Full timeJob Title: Hybrid Customer Service Advisor (Travel Industry) Location: Trafford Park, Manchester **Salary**: £25,000 - £26,500 Are you passionate about providing exceptional customer service? Would you enjoy working in the travel industry? If so, we want to hear from you! We are currently seeking a Hybrid Customer Service Advisor to join our team in...
-
Customer Service advisor
2 weeks ago
Trafford Park, United Kingdom CV-Library Full timeCustomer Service Advisor 4 months Monday – Friday 08:30 – 17:00 £12.82 p/h Trafford Park, Manchester ** You must be available for an immediate start ** Winsearch is working with a leading manufacturing business to appoint an experienced Customer Service Advisor, on a temporary on-going basis in Trafford Park. Customer Service...
-
Customer Service Advisor
7 days ago
Trafford Park, United Kingdom Red Recruitment Full timeDo you enjoy working with customers and completing administrative tasks? How about working for a forward thinking, industry leading business? Red is recruiting Customer Service Advisors to join their customer service centre in Manchester, Trafford Park.They're looking for enthusiastic individuals with a 'can-do' attitude and experience talking with...
-
Customer Service Advisor
4 days ago
Trafford Park, United Kingdom Aztec Resources Ltd Full timeWe currently have a very busy client looking for suitable and experienced customer service advisors to join their team based in trafford park with some shifts being worked at home. **Hours**: - Working hours between 8am-9pm 5 over 7 days. - Shift patterns currently: 8-5pm/12-9pm/weekends 8-5pm (the late shift and weekends are worked from home). - Weekend...
-
Customer Service Advisor
1 week ago
Trafford Park, United Kingdom CV-Library Full timeCustomer Service Advisor Salary Starting salary up to £27,300, salary review upon successful completion of 6 month probation Location Trafford Park, Manchester Permanent, Full Time The Customer Service Advisor plays a central role at the Distribution Centre, ensuring an efficient and high-quality service to both internal and external customers....
-
Customer Service Advisor
4 days ago
Trafford Park, United Kingdom Alexander Hancock Recruitment Full timeOur client is an award winning clothing supplier who are seeking a Customer Service advisor for their busy expanding team. Salary is £19,000 rising to £20,000 after probation with a discretionary bonus and excellent benefits **Background** They are not only looking to continue their substantial growth but to transform an industry. They are a company...
-
Customer Service Advisor
5 days ago
Trafford Park, United Kingdom GXO Logistics Full timeGXO Logistics Supply Chain Inc. Are you someone who is always willing to put the customer’s needs first? Do you exceed in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you! We are looking for a Full Time/Part Time, Customer Service advisor to join the Greene King Customer Team...
-
Customer Service Advisor
1 day ago
Trafford Park, United Kingdom Hss Hire Service Group Full timeHSS Training has been meeting the needs of customers for both technical and health & safety training since 2000 and via a team of highly skilled trainers, offers a wide range of courses within health & safety, working at height, workplace safety, rail andplant. Courses are delivered throughout a nationwide network of 40 centres of excellence which are...
-
Customer Service Advisor
5 days ago
Trafford Park, United Kingdom Distinct Recruitment Full timeAre you an experienced customer service advisor who has a passion in providing excellent customer service? If so we are recruiting for a large logistics company based in Trafford park who are looking to add customer service advisors into their team on a 6 month contract What will I be doing? - Process orders where required - Liaise closely with the...
-
Customer Service Advisor
5 days ago
Trafford, United Kingdom Four Financial Full time**Customer Service Advisor**: **Employment Type**: Permanent - **Location**: Trafford Park - **Salary**: £25000 - £30000 per annum + Annual bonus scheme - pension**Job Role: Customer Service Advisor (3 roles)** **Salary: £25-30K with annual bonus scheme** **Location: Trafford Park, Manchester** **Hours**: 40 hrs per week to be worked flexibly from 8am...
-
Customer Service Advisor
5 days ago
Trafford, United Kingdom Halecroft Recruitment Full time**Customer Service Advisor - Permanent (Office based)** Great opportunity to work for a very successful eCommerce business. Working between 3 brands, providing a high level of Customer Service - Dealing with incoming calls from customers - First point of contact for customers looking for help or information - Providing product information - Ensuring...
-
Customer Service Advisor
1 month ago
Trafford Park, United Kingdom CV-Library Full timeCustomer Service Advisor (Distribution Centre) Salary up to £27,300, salary review upon successful completion of 6 month probation Location Manchester, Trafford Park Permanent, Full Time The Customer Service Advisor plays a central role at the Distribution Centre, ensuring an efficient and high-quality service to both internal and external...
-
Bilingual Customer Service Advisor
3 months ago
Trafford Park, United Kingdom CV-Library Full timeBilingual Customer Service Advisor (Polish & English) Trafford Park (Office Based £11.45 per hour – 40 hours minimum per week (£23,861) Bonus Permanent Contract Monday – Friday 11:00 – 21:00 Plus One Saturday every month 08:00 – 16:00 Customer Service Advisor The Role Winsearch UK is currently working with a Food...
-
Bilingual Customer Service Advisor
1 month ago
Trafford Park, United Kingdom Winsearch Full timeBilingual Customer Service Advisor (Polish & English) Trafford Park (Office Based £11.45 per hour – 40 hours minimum per week (£23,861) Bonus Permanent Contract Monday – Friday 11:00 – 21:00 Plus One Saturday every month 08:00 – 16:00 Customer Service Advisor The Role Winsearch UK is currently working with a Food manufacturing business to...
-
Bilingual Customer Service Advisor
4 days ago
Trafford Park, United Kingdom Winsearch Full timeBilingual Customer Service Advisor (Polish & English) Trafford Park (Office Based £11.45 per hour – 40 hours minimum per week (£23,861) Bonus Permanent Contract Monday – Friday 11:00 – 21:00 Plus One Saturday every month 08:00 – 16:00 Customer Service Advisor The Role Winsearch UK is currently working with a Food manufacturing business to...
-
Service Advisor
3 days ago
Trafford Park, United Kingdom Inchcape Retail Limited Full time**VW Manchester Vans - Service Advisor** As a Service Advisor you will ensure the highest level of customer satisfaction and care at all times for vehicle servicing and repair. As a Service Advisor you are the principle point of contact for all customer communication while the vehicle is in ourRetail Centre. You will have excellent communication and...
-
Customer Service Advisor
6 months ago
Trafford, United Kingdom we are ltd Full time**We are recruiting for a Customer Service Advisor in Trafford Park for a growing fashion brand.** Working within a fast past customer service, office environment! **Duties**: - Work and communicate closely with the Operations department be an ambassador for the brand, being the face of the brand to customers ensure all Customer Care databases are kept up...
-
Customer Service Agent
7 days ago
Trafford Park, United Kingdom BROOKE HARRISON RECRUITMENT LIMITED Full time**Customer Service Advisor** **Location;** Work From Home (Offices based in Manchester) **Salary;** £22,000 rising to £25,000 after probation **Shifts;** Rotating shift pattern are between 9am -8pm Monday to Thurs and 9am till 5:30pm Friday Brooke Harrison Recruitment is pleased to be recruiting on behalf of a major organisation based in the North West...
-
Customer Service Advisor
6 months ago
Trafford, United Kingdom Dean & Wood Limited Full timeWould you like to join a forward thinking company that invests in people and their development? Dean & Wood is a leading refrigeration and air conditioning wholesaler with 17 branches throughout the UK. We have a vacancy for a Customer Service Advisor at our Manchester branch. The Customer Service Advisor is expected to take responsibility for handling...
-
Customer Service Advisor
4 days ago
Trafford, United Kingdom Swift Temps Full timeSwift Temps are actively recruiting for a number of Customer Service Advisors in Trafford Park, Manchester. - Answering inbound customer and store calls regarding order queries such as "where is my order?", damaged parcels, returns, faults, membership queries or instore purchase queries. - General admin **Hours;** - Working hours are between - 8am - 5.30pm...