Bilingual Customer Service Associate
2 weeks ago
**Full-time Customer Service / Office Administrator - FRENCH OR GERMAN SPEAKER**:
- Based in **South Lanarkshire**
**Working hours: 7.30 am - 3.45 pm or 8 am - 4.15 pm Monday to Friday - Part time Hybrid working after the initial training period (optional)**
Our client, an international market leader, requires a full time **Bi-lingual Customer Service Advisor** to cover their UK markets. The role will be to proactively manage customer relationships, helping to retain and grow the customer base by providing an efficient and effective range of customer service skills and working on special calling initiatives
**Key Duties & responsibilities**:
- Communicate with customers about their orders, including any delays in delivery, late delivery time frame, return of goods and/or faulty products etc.
- Follow up of payments and reminders - applicable only to Continental Europe.
- Liaise with technical dept to ensure the customer needs are met.
- Liaise with and provide internal support to external sales team and other departments with the company.
- Maintain thorough and accurate customer account records.
- Undertake any other duties thought appropriate to maintain a consistently high standard of work.
- Future requirements for Europe - live chat & web.
**Essential Requirements**:
- Must be fluent in **French OR German **at native level and fluent in English (written & verbal) to business level.
- To be commercially aware and enjoy building rapport with customers.
- Provide an exceptionally high level of customer service.
- Excellent communication, organisational & teamworking skills, willing to do what is expected with a positive attitude.
- Can demonstrate the ability to prioritise, multitask whilst retaining attention to detail and accuracy.
- To be a fast learner, computer literate & proficient in written communication.
- Must be cooperative, agreeable, and sympathetic listener who gets along with others and enjoys being helpful to them.
**Benefits**:
After a qualifying period of 12 months, you will be eligible to participate in the Company’s Ex Gratia Profit Share Scheme.
Healthcare Plan - eligible to join after end of probation period of 3 months
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- office based customer service: 1 year (preferred)
**Language**:
- French (preferred)
- German (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Bilingual Customer Service Associate
1 week ago
Hamilton, United Kingdom BR Recruitment Ltd Full time**German speaking Customer Service Representative**: - Based in **South Lanarkshire** **Working hours: 7.30 am - 3.45 pm or 8 am - 4.15 pm Monday to Friday - Part time Hybrid working after the initial training period (optional)** Our client, an international market leader, requires a full time **Bi-lingual Customer Service Advisor (German speaking role)...
-
Bilingual Customer Service Associate
1 month ago
Hamilton, United Kingdom BR Recruitment Ltd Full time**Full-time Customer Service / Office Advisor - FRENCH SPEAKER** - Based in **South Lanarkshire** **Working hours: 7.30 am - 3.45 pm or 8 am - 4.15 pm Monday to Friday - Part time Hybrid working after the initial training period (optional)** Our client, an international market leader, requires a full time **Bi-lingual Customer Service Advisor** to cover...
-
Bilingual Customer Service Representative
1 week ago
Hamilton, United Kingdom BR Recruitment Ltd Full time**Customer Service Advisor - German speaker** **Working hours: 7.30 am - 3.45 pm or 8 am - 4.15 pm Monday to Friday** **Part time Hybrid working optional after the initial training/ probationary period** **Key Duties & responsibilities**: - Communicate with customers about their orders, including any delays in delivery, late delivery time frame, return...
-
Hamilton, United Kingdom BR Recruitment Ltd Full time**Bilingual Customer Service Representative / Administrator - FRENCH SPEAKER**: - Based in Hamilton area, **South Lanarkshire** **Working hours: 8 am - 4.15 pm Monday to Friday** **Part time Hybrid working optional after the initial training** Our client, an international market leader, requires a full time **Bilingual Customer Service Advisor** to cover...
-
Customer Service Administrator
4 weeks ago
Hamilton, United Kingdom SF Group Full time**Job Title: Customer Service Administrator** **Contract: Full Time, Permanent (Office Based)** **Location: LE4, North Leicester** **Salary: £24,000 - £26,000** **Start Date: ASAP - Happy to work around notice periods** The Commercial Division at SF Recruitment are currently working with a UK based, family run manufacturing business, who due to huge...
-
Customer Service Assistant
5 days ago
Hamilton, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Hamilton, ML3 6JW **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Retail Associate
4 weeks ago
Hamilton, United Kingdom TK Maxx Full timeFrom designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and...
-
Retail Associate
4 weeks ago
Hamilton, United Kingdom TK Maxx Full timeFrom designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and...
-
Customer Service Officer
1 month ago
Hamilton International Technology Park, United Kingdom HSBC Full time**Description - External** **T1 Mortgages - Hybrid role based from Hamilton/Leeds/Swansea contact centres for a minimum of 2 days a week, Permanent Role** Working as a Mortgage Associate in our Mortgage department, you'll answer calls from our customers with a variety of queries about their mortgage journey. This could be starting out on the property...
-
Customer Service Assistant
4 weeks ago
Hamilton, United Kingdom Costcutter Cadzow Bridge Full timeJob description We are a busy convenience store based in Hamilton, at heart the local communities. We stock fresh food, groceries, soft drinks, confectionary and alcohol in store, which is also available for home delivery. Our business is always growing, and we are always hunting for fresh, new talent. **The role includes the following**: - Offering...
-
Barista/customer Service
1 day ago
Hamilton, United Kingdom Starbucks Full time**Who we are** At OCO, we are a passionate team of hospitality specialists committed to delivering the very best and we go the extra mile to exceed the expectations of our customers. We are a key franchise partner for Starbucks and have ambitious plans to grow our business. We strive to create a warm and welcoming environment where our customers can feel...
-
Barista/customer Service
6 days ago
Hamilton, United Kingdom Starbucks Full time**Who we are** At OCO, we are a passionate team of hospitality specialists committed to delivering the very best and we go the extra mile to exceed the expectations of our customers. We are a key franchise partner for Starbucks and have ambitious plans to grow our business. We strive to create a warm and welcoming environment where our customers can feel...
-
Csr (Customer Service Representative)
1 week ago
Hamilton, United Kingdom Volvo Truck and Bus North and Scotland Full timeCSR - Volvo Truck & Bus Glasgow West - Temporary role (2 months) Volvo Truck and Bus are one of the World’s leading manufacturers of commercial vehicles. At Volvo Truck and Bus we are passionate about what we do and who we are. We believe our employees are our greatest asset to enable us to deliver excellent service to our customers. Our culture promotes...
-
Customer Service
1 month ago
Hamilton, United Kingdom Royal Bank of Scotland Full timeOur people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service - Personal Banker in Palace Grounds...
-
Service Advisor
1 month ago
Hamilton, United Kingdom Pendragon Full time**Service Advisor** **Stratstone Mercedes-Benz of Hamilton** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...
-
Associate-TKMaxx-Hamilton
1 day ago
Hamilton, United Kingdom TK Maxx Full timeJOB DESCRIPTION From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is...
-
Service Advisor
5 days ago
Hamilton, United Kingdom Stratstone Mercedes-Benz Full time**Service Advisor** **Stratstone Mercedes-Benz of Hamilton** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...
-
Associate-TKMaxx-Hamilton
23 hours ago
Hamilton, United Kingdom TJX Companies, Inc. Full timeFrom designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving –...
-
Associate-tkmaxx-hamilton
14 hours ago
Hamilton, United Kingdom TK Maxx Full timeFrom designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and...
-
Customer Service Assistant
5 days ago
Hamilton, United Kingdom Compass Group Full time**What you'll be doing**: We're looking for an Asda Cafe Customer Services Assistant who will be the face of our business, delivering exceptional customer service. You'll join a team that takes real pride in what they do. As a Customer Services Assistant, you will contribute to a passionate and friendly team, working in a fast-paced environment. You'll get...